Customer Experience Lead
hace 7 días
Docplanner is a leading digital health company that creates innovative solutions for the healthcare industry. Our goal is to make the healthcare experience more human by enabling seamless collaboration and communication between healthcare professionals, patients, and providers.
We have a global presence with operations in 13 countries and a network of almost 2 million healthcare professionals. Our platforms facilitate scheduling, booking, communication, and payments for millions of patients every month.
Job RoleMain Responsibilities:- Drive customer engagement and loyalty through innovative marketing strategies.
- Enhance the customer experience by creating compelling content and collateral.
- Collaborate with cross-functional teams to align marketing efforts with customer-related goals.
- Design and implement customer loyalty programs to drive retention and advocacy.
- Monitor customer feedback and collaborate with the team to address concerns effectively.
- Support the creation of educational content to empower customers in utilizing Doctoralia's features.
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Customer Experience Lead
hace 4 días
Bogotá, Bogotá D.E., Colombia Pharmbills A tiempo completoCustomer Experience LeadWe are seeking a Customer Experience Lead to join our team at Pharmbills. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic planning and execution.About the Role:You will develop and implement customer experience strategies to drive business growth and...
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Customer Experience Lead
hace 7 días
Bogotá, Bogotá D.E., Colombia Houston Texans A tiempo completo**Role Overview**Kaizen Gaming, the driving force behind Betano, is a leading GameTech company with operations in 17 markets. As a pioneer in delivering exceptional customer experiences, we strive to leverage cutting-edge technology to exceed customer expectations.We value diversity and foster a culture that promotes inclusivity. With over 2,700 employees...
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Lead Customer Experience Manager
hace 5 días
Bogotá, Bogotá D.E., Colombia BitKernel Technology Inc A tiempo completoBitKernel Technology Inc OverviewWe specialize in creating innovative streaming platforms for long-form video content.Our goal is to deliver cutting-edge SaaS solutions that cater to a wide range of stakeholders.About This RoleThis position requires an experienced professional to lead our Customer Success strategy.As a key member of our team, you will be...
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Digital Customer Experience Lead
hace 6 días
Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completoTransforming Customer ExperiencesWe're seeking a talented Digital Customer Experience Lead to join our team at Anthology Inc.In this role, you'll develop and manage targeted lifecycle marketing initiatives that drive customer satisfaction, engagement, and retention.You'll work closely with cross-functional teams to design and implement data-driven marketing...
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Customer Experience Lead
hace 1 semana
Bogotá, Bogotá D.E., Colombia Sagan Recruitment A tiempo completoAbout the Job:The Customer Experience Lead - Inside Sales is a dynamic role focused on delivering exceptional customer experiences through proactive communication and tailored solutions.Job Description:Lead management and sales: Make over 100 daily calls to warm and cold leads, offering tailored solutions from our service portfolioCustomer service support:...
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Customer Support Lead
hace 1 semana
Bogotá, Bogotá D.E., Colombia Scout A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Support Lead to join our team at Scout. The ideal candidate will have excellent communication skills and experience in customer-facing roles.The Customer Support Lead will be responsible for managing and assisting existing clients, ensuring high levels of customer satisfaction. This involves setting up,...
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Customer Experience Strategist
hace 14 horas
Bogotá, Bogotá D.E., Colombia Cloud9 A tiempo completoCompany Overview">Cloud9 is a revolutionary hospitality company redefining the guest experience through technology-driven, customer-first strategies in the alternative rental space. Our mission is to deliver unforgettable experiences that exceed guest expectations and drive business growth.">Job Description">We are seeking an exceptional Customer Experience...
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Customer Experience Strategist
hace 4 días
Bogotá, Bogotá D.E., Colombia Grupo Falabella A tiempo completoWe are seeking a seasoned professional to drive our customer-centric initiatives and lead the way in customer experience.Leadership PositionDirector LevelJob TypeFull-time EmploymentMain ResponsibilitiesDevelop and implement business growth strategiesDeliver exceptional customer service experiencesFoster design thinking and innovationIndustry FocusMarketing...
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Global Customer Experience Director
hace 1 semana
Bogotá, Bogotá D.E., Colombia Scout A tiempo completoJob OverviewWe are seeking a highly experienced Global Customer Experience Director to lead our customer experience team at Scout. The ideal candidate will have exceptional leadership skills and experience in managing global customer relationships.The Global Customer Experience Director will be responsible for developing and implementing strategies to...
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Customer Service Lead
hace 4 días
Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completoJob Description:We are looking for a Customer Service Lead to join our team at KM2 Solutions in Colombia.The successful candidate will be responsible for leading our Call Center team and ensuring excellent customer service delivery.Main Responsibilities:Lead the Call Center team to ensure high-quality customer service delivery.Maintain accurate records of...
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Customer Experience Professional
hace 3 días
Bogotá, Bogotá D.E., Colombia Izo A tiempo completoAbout UsIzo is a leading provider of analytics and consulting services, specializing in Customer Experience (CX) solutions. Our team is passionate about helping businesses succeed through strategic partnerships and sales growth.Job OverviewWe are seeking an experienced CX Account Executive to join our sales team, focusing on Employee Experience within Izo...
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Director/Gerente Customer Experience Cx
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Customer Operation Succes S.A.S. A tiempo completoEstamos en búsqueda del próximo director o gerente Customer Experience (CX) el cual posea las siguientes competencias: Empatía y orientación al cliente.Comunicación efectiva.Resolución de problemas.Pensamiento analítico.Gestión de proyectos.Requisitos: Experiencia como director o gerente en el cargo especificado.Profesional culminado.Trayectoria en...
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Customer Experience Representative
hace 4 días
Bogotá, Bogotá D.E., Colombia Visa Inc. A tiempo completoVisa Inc. is seeking a highly skilled Customer Experience Representative to join our team.Job DescriptionThe Technical Service Desk Analyst will be responsible for providing exceptional end user experience while supporting IT services and applications.Key AccountabilitiesProvide timely and effective support to end users through various communication...
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Director/Gerente Customer Experience CX
hace 3 semanas
Bogotá, Bogotá D.E., Colombia CUSTOMER OPERATION SUCCES S.A.S. A tiempo completoEstamos en búsqueda del próximo director o gerente Customer Experience (CX) el cual posea las siguientes competencias:1. Empatía y orientación al cliente.2. Comunicación efectiva.3. Resolución de problemas.4. Pensamiento analítico.5. Gestión de proyectos.Requisitos:1. Experiencia como director o gerente en el cargo especificado.2. Profesional...
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Customer Experience Consultant
hace 4 días
Bogotá, Bogotá D.E., Colombia IZO A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced professional to join our team as a Customer Experience Consultant. As a key member of our sales team, you will be responsible for managing multiple projects simultaneously, responding quickly to client and team requests, and maintaining a proactive approach to support the team at all times.Main...
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Bogotá, Bogotá D.E., Colombia TourHero Inc. A tiempo completoJoin Us as Our Customer Experience Hero Job title : Customer Experience Associate Location : Bogotá, Colombia (WeWork Calle 100) Working schedule : 9 am – 6 pm, Monday to Friday. 4 days in the office, with Tuesdays work from home. TourHero is a social travel platform revolutionizing how people explore the world together. We're building an...
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Customer Success Lead
hace 4 horas
Bogotá, Bogotá D.E., Colombia Flex AI A tiempo completoFlex AI Bogota, D.C., Capital District, Colombia Customer Success Lead We're an early-stage SaaS startup focused on delivering cutting-edge technology to revolutionize our industry. Our team is passionate about solving real-world challenges through innovative solutions, and we're looking for a Customer Success Lead to join us on this journey. If you...
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Client Service Team Lead
hace 1 semana
Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo**About Us**Hire Horatio Cx is a leading customer service provider dedicated to delivering exceptional experiences.We are seeking an experienced Team Lead with a passion for process improvement and project management to join our team in Bogota. **Responsibilities**The successful candidate will be responsible for:Coordinating the Customer Service Team to...
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Customer Experience Manager
hace 5 días
Bogotá, Bogotá D.E., Colombia Nomadic Agency A tiempo completoWe are seeking a skilled Customer Experience Manager to lead relationships with our eCommerce clients, strengthen partnerships, and position ourselves as strategic partners in their business.The ideal candidate will have advanced bilingual English skills, experience in managing B2B client relationships, and a passion for excellence in customer service.Key...
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Customer Experience Representative
hace 3 días
Bogotá, Bogotá D.E., Colombia Visa Inc. A tiempo completoAbout the RoleAs an Associate Help Desk Analyst, you will be responsible for delivering top-notch end user experience by providing prompt support for IT services and apps. Your primary objective will be to ensure customer satisfaction through timely responses, resolution, and proactive updates on ticket status.You will work closely with the IT Service Desk...