Customer Experience Director

**Responsibilities**: - Plan trips with customers and provide ongoing support and assistance throughout the process of the trip being launched until post trip. - Proactively address and resolve any issues or challenges that may arise before the tour to ensure a delightful experience for our guests - Respond to and provide recommendations to customers...

At Binance, a leading global blockchain ecosystem and cryptocurrency infrastructure provider, we're on a mission to accelerate cryptocurrency adoption and increase the freedom of money. As a Customer Service Representative, you'll play a vital role in supporting our users with excellent quality, fast response time, and accurate information. Job...

About SezzleWe are a cutting-edge fintech company that addresses the problems of low credit scores and lack of credit cards among young adults.Our MissionOur goal is to help everyone pursue financial freedom, while maintaining rigorous standards of social and environmental performance, accountability, and transparency to build a better world.The RoleWe are...

Unlock your potential and embark on a rewarding career with TDCX Group, a leading provider of transformative digital CX solutions.As a Senior Customer Service Specialist, you will be at the forefront of delivering exceptional customer experiences for world-leading brands.Key Responsibilities:Provide top-notch support to customers via various communication...

We are seeking a highly skilled Customer Experience Coordinator to join our growing team at Quality Speaks LLC.About the Role:The ideal candidate will have a strong background in customer service and experience working with CRM systems, preferably Salesforce. As a Customer Experience Coordinator, you will be responsible for managing customer relationships,...

Crypto Directories is a leading global blockchain ecosystem and cryptocurrency infrastructure provider. We offer a range of financial products, including the world's largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. We are a fast-paced, mission-driven organization with endless...

We are looking for a Customer Experience Specialist to be responsible for receiving and responding to external and internal customer inquiries, issues and orders; resolving issues/problems. Senior representative also serves as a training and information resource to Customer Experience Specialists. **Requirements**: - Logs in phone on time as scheduled each...

Company OverviewAMAROK is a leading provider of perimeter security solutions, recognized as one of the Best Places to Work in South Carolina. Our unique multi-layered system reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7/365.We have over 5,000 commercial and industrial properties across North America...

About the Role:As a Product Manager - Customer Experience, you will be responsible for developing and maintaining products that meet the needs of our customers. This includes understanding customer requirements, defining product roadmaps, and working closely with cross-functional teams to bring products to market.Responsibilities:Develop and maintain product...

Company Overview: Better Talent by Laveer & Co. is a leading luxury hospitality firm focused on acquiring and managing high-end short-term rentals.At our company, you become a crucial part of our purpose-driven journey to blend a home's cozy comfort and privacy with top-tier boutique hotels' consistent, high-quality service.Why Our Company is...

Job SummaryWe are seeking a highly skilled Customer Service Manager to lead our customer service team at Gove. The ideal candidate will have a proven track record of delivering excellent customer service and experience in managing customer service operations.Key ResponsibilitiesSupervise day-to-day customer service operations and ensure timely resolution of...

About the RoleAt NeoWork, we are seeking a dedicated and enthusiastic Senior Customer Experience Advocate to join our growing team. As a key member of our operations, you will play a crucial role in ensuring our clients receive exceptional support and assistance.About the OpportunityThis is a 100% home-based position with standard business hours in the US,...

Company Overview: Better Talent by Laveer & Co. is a leading luxury hospitality firm dedicated to acquiring and managing high-end short-term rentals. Our mission is to blend the comfort and privacy of a home with the consistent, high-quality service of a boutique hotel.Why Our Company is Exceptional: Strong Portfolio: We manage high-value properties with an...

Si te apasiona la tecnología, la transformación digital y tu corazón quiere cambiar el mundo, hacerlo más seguro, eficiente y sostenible. ¡Únete a nuestros héroes y heroínas del Mantenimiento! Somos una Start-Up dinámica y en expansión con casa matriz en España y sucursales en Chile, Colombia, Brasil y México. Ofrecemos una completa plataforma...

COMPANY OVERVIEW: Join a leading luxury hospitality firm focused on acquiring and managing high-end short-term rentals. At our company, you become a crucial part of our purpose-driven journey to blend a home's cozy comfort and privacy with top-tier boutique hotels' consistent, high-quality service. Why Our Company is Exceptional: ...

About Us: Internfreak is an innovative company that specializes in customer experience analytics. Our cutting-edge AI-driven engine helps businesses understand their customers' needs and preferences. In this role, you will be working on a powerful platform that gathers and analyzes billions of customer reviews to provide actionable insights.

We are seeking a talented Customer Experience Operations Manager to lead our contact centre team. As a key member of our operations team, you will be responsible for ensuring that KPIs are met and providing coaching and guidance to ensure team members meet their targets.The ideal candidate will have at least 2 years of working experience in the related field...

**Regroup Mass Notification** — a global company with headquarters in Dallas, TX— is looking for a **Customer Success Director**. Regroup believes in working with talented yet humble people who care about our core mission: Keeping communities and organizations safe and informed. B2B tech company experience is a must and SaaS experience a plus. If...

About the RoleWe are seeking an experienced Operations Director to lead our customer experience team. In this role, you will be responsible for managing and utilizing metrics to drive positive change in areas such as Service Level Agreements, Productivity, Customer Satisfaction, Quality, NPS and Contact Rate.Work with direct reports to find learnings from...

About TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions. Our mission is to help fast-growing technology companies represent, protect, and grow their brands.The People First culture at TaskUs has enabled us to expand our workforce to approximately 45,000 employees globally. We have a presence...