Customer Service Representative
hace 2 semanas
Overview
Why Teleperformance?
We're a global leader in customer experience management, with a presence in over 91 countries. Our commitment to innovation and excellence has earned us a spot as one of the best companies to work for, according to Great Place to Work.
As a Customer Service Expert, you'll be part of our top-performing team, delivering exceptional experiences to our clients' customers.
Responsibilities
What you'll do:
- Respond to customer inquiries with empathy and professionalism.
- Provide solutions to customer issues, ensuring first-call resolution.
- Work with confidential customer information, maintaining the highest level of discretion.
- Collaborate with colleagues to achieve team goals and objectives.
Qualifications
Who are we looking for?
- A fluent English (80%) and Spanish speaker.
- An empathetic, responsible, and proactive individual.
- Someone with strong multi-tasking skills and problem-solving abilities.
- A person with at least one year of experience in sales or digital marketing.
Enjoy:
- A competitive salary of $2,200,000.
- A 42-hour workweek.
- 2 days off per week.
- Performance bonuses.
- Growth opportunities.
- Paid training.
- A long-term contract.
- Career development programs.
- A coworker fund.
- A volunteering program.
Join our global team and be part of the world's largest interactions team.
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