Field Service Operations Manager
hace 2 días
Job Title: Field Service Operations Manager
Salary Range: $90,000 - $125,000 per year
About the CompanyD2B Groups is seeking a highly skilled Field Service Operations Manager to oversee and manage the field service operations of our company. This role requires strong leadership skills, a customer-focused mindset, and the ability to analyze data and implement process improvements.
Key Responsibilities- Scheduling and dispatching technicians to ensure efficient use of resources
- Managing service requests and coordinating with customers and other departments to provide exceptional service
- Identifying areas of improvement in field service operations and implementing strategies to enhance productivity, customer satisfaction, and overall service quality
- Monitoring key performance indicators and providing regular reports to senior management
- Bachelor's degree in Business Administration, Engineering, or a related field
- 3+ years of experience managing field service operations
- Strong leadership and team management skills, with a focus on developing and mentoring team members
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
- Able to analyze data, identify trends, and implement process improvements to drive business results
- Knowledge of industry best practices and regulatory requirements
- A competitive salary range of $90,000 - $125,000 per year, based on experience
- A comprehensive benefits package, including health care, retirement plan, life insurance, and paid time off
- The opportunity to work with a dynamic and growing company, with a focus on innovation and excellence
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