Senior HR Coordinator

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completo
Responsibilities
  • Provide expert support and escalation for routine inquiries from PE and employees.
  • Lead new hire onboarding, including pre-hire, Day 1, and ongoing local support activities.
  • Implement and support program deployment with accuracy and consistency.
  • Collaborate with subject matter experts to refine program execution.
  • Contribute to program redesign related to operational response events and execution across systems, operations, and components.
  • Develop and systematize best practices through playbook creation for PE users.
  • Ensure compliance and manage multiple PE-related administrative tasks.
  • Utilize ServiceNow to resolve employee queries within set SLAs.
  • Create knowledge articles to guide others.
  • Support Workday transactions and troubleshooting.
  • Review and modify processes to suit company and market changes.
Qualifications
  • Bachelor's degree in a relevant field combined with +5 years of progressive experience in international HR generalist or HR center of excellence.
  • Demonstrated local knowledge of HR requirements and best practices.
  • Project management skills and ability to coordinate multiple projects.
  • Proficient in basic data reporting and Excel.
  • Proficiency in office productivity tools and systems.
  • Team player with excellent written and verbal communication skills in English and Spanish.

We prioritize our people's well-being and offer comprehensive benefits, collaborative work environments, and opportunities for growth and connection.



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