Order Fulfillment Specialist

hace 1 mes


Barranquilla, Atlántico, Colombia People Working Corp A tiempo completo
Job Summary

We are seeking a highly organized and detail-oriented Order Fulfillment Specialist to join our team at People Working Corp.

About the Role

The ideal candidate will be responsible for accurately processing customer orders, verifying order information, and communicating with customers regarding order status. Additionally, they will monitor inventory levels, coordinate with the warehouse or supply chain team for order fulfillment, and track the progress of orders.

Key Responsibilities
  • Accurately enter and process customer orders in our order management system
  • Verify order information for accuracy, including customer details, product specifications, quantities, pricing, and delivery instructions
  • Communicate with customers to confirm order details, delivery times, and any special requirements
  • Monitor inventory levels to ensure product availability and coordinate with the warehouse or supply chain team for order fulfillment
  • Track the progress of orders and follow up on any delays or issues that may arise
  • Coordinate with other departments such as sales, shipping, and customer service to ensure seamless order processing
  • Prepare and generate order-related documents such as invoices, packing slips, and shipping labels
  • Resolve customer inquiries and complaints in a professional and timely manner
  • Assist in maintaining accurate records of orders, shipments, and customer communications
Requirements
  • $45,000 - $55,000 per year based on experience and qualifications
  • English language proficiency (B2 or above)
  • High school diploma or equivalent; additional education in accounting or related field is a plus
  • Proficient in using accounting software and MS Office applications, particularly Excel
  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
  • Strong verbal and written communication skills
  • Ability to work independently and collaboratively in a team environment
  • Knowledge of basic accounting principles and practices
  • Familiarity with relevant laws, regulations, and compliance requirements
  • Ability to handle confidential information with discretion and integrity


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