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Senior Billing Operations Manager

hace 2 meses


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo
About the Role

We are seeking a highly skilled and experienced Senior Billing Operations Manager to lead our Americas Billing team. As a key member of our Finance team, you will be responsible for managing the billing operations for the Amadeus Americas region.

Key Responsibilities
  • Lead and manage a team of 9 analysts to ensure efficient billing operations and maximize Amadeus revenues and cash.
  • Collaborate with neighboring areas, support, and customers to optimize billing processes and ensure internal and external customer satisfaction.
  • Manage the monthly billing cycle, monthly closing, and reporting activities to ensure accurate and timely billing.
  • Attend internal and external customer queries and escalations to provide timely and effective support.
About You

We are looking for a highly motivated and experienced professional with a minimum of 4 years of managerial experience. You should have excellent communication, conflict management, and team development skills. As a bilingual English speaker, you will be able to effectively communicate with our internal departments and customers.

What We Offer
  • Competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurance, and other competitive benefits.
  • Hybrid work scheme to balance work and personal life.
  • Professional development opportunities to broaden your knowledge and enhance your skills with online learning hubs.
  • A diverse and inclusive workplace with a global presence.