Financial Operations Manager
hace 1 semana
Position type: Manager
About Your Business Area/Department
You will manage the Americas Billing Operations team, responsible for customer billing processes. You will ensure efficient collaboration with other Finance partners to maximize Amadeus revenues and cash while maintaining internal and external customer satisfaction.
Summary of the role
Manage a team of 9 analysts, optimize collaboration with neighboring areas and support customers. You will manage the monthly billing cycle, monthly closing and reporting activities. Attend internal and external customer queries and escalations.
Key Responsibilities
1. Lead and monitor the operational Billing team for the Amadeus Americas region.
2. Work together with other team leads and your team to achieve positive Key Performance Indicators in line with agreed Service Level Agreements for operational Billing processes.
3. Provide business support and advice for all operational Billing related topics.
4. Drive and collaborate on the evolution of operational Billing related processes.
About the ideal candidate
Minimum 4 years experience in a managerial role. English bilingual. Leads by example. Interested to master the daily activities of the department. Ready to go an extra mile to obtain extraordinary results. Excellent communication, conflict management and team development skills.
What we can offer you
Competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. Hybrid work scheme. Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Amadeus As an Employer
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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