Highly Skilled Analyst for Billing Operations
hace 2 semanas
We are seeking a highly skilled Analyst for Billing Operations to partner with our global teams in evolving and improving our programs across Mastercard's business.
This role requires strong analytical skills, excellent communication abilities, and the ability to work independently in a fast-paced environment. As an ideal candidate, you will have experience in project management, data analysis, and risk management disciplines.
Responsibilities- Liaise with our global customer base to identify opportunities to improve current programs and develop an understanding of customer needs.
- Support larger team functions related to ensuring customer compliance with Mastercard standards.
- Work with analytic insights and tools to facilitate compliance, investigative, and reporting initiatives.
- Perform project management duties, creating and documenting processes, developing timelines, managing compliance cases, and supporting risk mitigation for our third parties.
- Communicate across key stakeholders to put into place action plans to address vulnerabilities and weaknesses.
- Interface with internal customers to effectively communicate and educate them on program rules, procedures, and best practices.
- Perform desktop research to identify regional or global trends and develop key performance metrics and reporting.
- Assist with ad hoc requests, participate in special projects as required, and provide cross-functional support as needed.
- Fluent in English (verbal and written).
- Bachelor's degree in Business or Finance-related field.
- Analytical, investigative, and problem-solving skills.
- Strategic thinker with the ability to derive and translate data analytics to meet business goals.
- Sound written and verbal communication skills.
- Project management skills, highly organized with strong attention to detail.
- Ability to work independently in developing and mapping out solutions.
- Ability to work in a fast-paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results.
- PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access; programming and coding ability a plus.
- Ability to learn new applications and technologies quickly. Experience with Tableau, Domo, or other comparable business intelligence tools is a plus.
- Understanding of risk management disciplines.
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