Billing Systems Analyst II

hace 2 meses


Bogotá, Bogotá D.E., Colombia CSG A tiempo completo

We are seeking a skilled Billing Systems Analyst II to join our team at CSG. In this role, you will be responsible for identifying, documenting, and completing billing requirements and tasks, ensuring quality assurance and continuous improvement.

Key Responsibilities:

  • Meet with clients and internal teams to gather and document billing requirements and tasks.
  • Develop and maintain documentation for client and internal processes.
  • Analyze solutions for customer requirements and troubleshoot issues in automated processes.
  • Collaborate with cross-functional teams to ensure seamless billing processes.

Requirements:

  • Bachelor's degree in Finance, Economics, or equivalent experience.
  • Previous experience in Customer Service in BPOs.
  • Proficiency in Microsoft Excel and English in a business environment.

Our Guiding Principles:

Impact:

We empower our employees to make a positive impact on our customers and our community.

Integrity:

We do what's right, even when it's hard.

Inspiration:

We encourage innovation and creativity in everything we do.

CSGer Perks & Benefits:

  • Flexible work arrangements.
  • Employee belonging groups.
  • Comprehensive healthcare and wellness programs.
  • Generous paid time off and holiday schedule.

CSG is an equal opportunity employer and welcomes applications from diverse candidates. If you require special assistance due to a disability or accommodation, please contact us at +1 (402) 431-7440 or email us at CSG.



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