Customer Service Representative

hace 2 semanas


Barranquilla, Atlántico, Colombia Glowtouch technologies A tiempo completo
Job Description

We are seeking a highly skilled Customer Service Representative - Data Entry Specialist to join our team at Glowtouch Technologies. In this role, you will be responsible for providing exceptional customer service and entering accurate data into our computer system.

Key Responsibilities:
  • Data Entry: Enter specific information from traffic citations and member's past driving records into the computer system.
  • Customer Support: Relay laws and procedures to members, provide instructions on paperwork needed, and input these instructions into the system.
  • Maintenance: Update member files, maintain attendance records, and report to Team Lead as needed.
Requirements:
  • Education: High School diploma or equivalent required.
  • Experience: 2+ years of customer service experience.
  • Language Skills: Fluent in English (B2+) and basic computer skills.
  • Communication: Excellent communication and interpersonal skills, including telephone etiquette and virtual communications.
Benefits:

We offer a competitive salary and benefits package, including a base salary range of $35,000 - $45,000 per year, depending on experience. Our team is committed to diversity and welcomes applicants from all backgrounds. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.



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