Healthcare Excellence Coordinator

hace 6 horas


Bogotá, Bogotá D.E., Colombia Apolloxcm A tiempo completo

**About Us**

Apollo XCM is a leading healthcare services provider specializing in streamlined and scaled solutions. We prioritize exceptional patient care, starting with the first interaction.

**Job Overview**

We are seeking an experienced Patient Care Coordinator to lead our Bogota, Colombia-based team. This role involves coordinating treatment plans, facilitating communication between patients, caregivers, and healthcare providers, ensuring seamless care delivery.

**Key Responsibilities:**

  • Provide empathetic support as the primary point of contact for patients, addressing inquiries, managing appointments, and coordinating follow-up care.
  • Collaborate closely with interdisciplinary teams to enhance patient care coordination and improve outcomes.
  • Educate patients and caregivers on treatment plans, medications, and self-care strategies, promoting health literacy and empowerment.
  • Maintain accurate documentation of patient interactions, care plans, and progress notes in compliance with regulatory standards.
  • Identify and address barriers to care, advocating for patient needs and connecting them with supportive services and community resources.

**Requirements**

  • Registered Nurse (RN) or MD license (US or Colombia)
  • Experience in healthcare coordination, patient advocacy, or customer service
  • Bilingual proficiency (Spanish and English), with a required English level of C1 or above
  • Strong multitasking and prioritization skills in a fast-paced environment
  • In-depth knowledge of medical terminology and healthcare systems
  • A compassionate, patient-centered approach
  • Attention to detail and proactive problem-solving
  • Familiarity with startup culture

**What We Offer**

  • Competitive salary: $60,000 - $80,000 per year (based on experience)
  • Social security benefits
  • Opportunity to work from home after approving the probation period
  • Continuous learning and development opportunities
  • A stimulating multicultural work environment

**Equal Opportunity Employer**

Apollo XCM LLC is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information.



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