Healthcare Excellence Coordinator
hace 6 horas
**About Us**
Apollo XCM is a leading healthcare services provider specializing in streamlined and scaled solutions. We prioritize exceptional patient care, starting with the first interaction.
**Job Overview**
We are seeking an experienced Patient Care Coordinator to lead our Bogota, Colombia-based team. This role involves coordinating treatment plans, facilitating communication between patients, caregivers, and healthcare providers, ensuring seamless care delivery.
**Key Responsibilities:**
- Provide empathetic support as the primary point of contact for patients, addressing inquiries, managing appointments, and coordinating follow-up care.
- Collaborate closely with interdisciplinary teams to enhance patient care coordination and improve outcomes.
- Educate patients and caregivers on treatment plans, medications, and self-care strategies, promoting health literacy and empowerment.
- Maintain accurate documentation of patient interactions, care plans, and progress notes in compliance with regulatory standards.
- Identify and address barriers to care, advocating for patient needs and connecting them with supportive services and community resources.
**Requirements**
- Registered Nurse (RN) or MD license (US or Colombia)
- Experience in healthcare coordination, patient advocacy, or customer service
- Bilingual proficiency (Spanish and English), with a required English level of C1 or above
- Strong multitasking and prioritization skills in a fast-paced environment
- In-depth knowledge of medical terminology and healthcare systems
- A compassionate, patient-centered approach
- Attention to detail and proactive problem-solving
- Familiarity with startup culture
**What We Offer**
- Competitive salary: $60,000 - $80,000 per year (based on experience)
- Social security benefits
- Opportunity to work from home after approving the probation period
- Continuous learning and development opportunities
- A stimulating multicultural work environment
**Equal Opportunity Employer**
Apollo XCM LLC is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information.
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