Healthcare Data Coordinator

hace 1 mes

Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Overview

We are seeking a detail-oriented and proactive Healthcare Data Coordinator to support our healthcare client with communication and data management tasks.

Key Responsibilities
  • Email Communication: Draft, edit, and send emails to patients, doctors, and other contacts. Follow up as needed to ensure information is communicated clearly and in a timely manner.
  • Email Management: Organize, sort, and respond to incoming emails. Manage email folders and prioritize messages to maintain a well-organized inbox.
  • Data Entry: Input, update, and maintain accurate patient and doctor information in the database. Ensure all data is entered correctly and promptly.
  • Inbound Call Handling: Answer incoming calls professionally, assist callers with their inquiries, and provide accurate information or redirect as necessary.
  • Outbound Call Handling: Make calls to patients and doctors to verify information, confirm appointments, or follow up on previous communications. Record relevant details from each call accurately.
  • Verification Tasks: Contact patients and doctors to confirm contact details, appointment information, or other relevant data to maintain accurate records.
Requirements
  • Proven experience in an administrative or customer service role, preferably in a healthcare or medical setting.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with an ability to manage multiple tasks and prioritize effectively.
  • High attention to detail and accuracy, especially in data entry.
  • Comfortable making and receiving phone calls in a professional manner.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficiency in using email platforms, Microsoft Office Suite, and data entry software.
  • Strong problem-solving skills and a proactive attitude.
  • Experience in healthcare or familiarity with medical terminology is a plus.
Benefits
  • Permanent work-from-home arrangement.
  • Immediate hiring opportunity.
  • Steady freelance job with a competitive estimated salary of $35,000 - $45,000 per annum, based on location and experience.

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