Healthcare Service Manager

hace 3 días


Bogotá, Bogotá D.E., Colombia Apolloxcm A tiempo completo

About Apollo XCM

We are a leading provider of healthcare services, dedicated to delivering high-quality care to our patients. With a focus on innovation and excellence, we strive to make a positive impact on the lives of those we serve.

Job Overview

We are currently seeking an experienced Patient Care Coordinator to join our team in Bogota, Colombia. This is an exciting opportunity for a motivated and compassionate professional to lead patient care coordination efforts and contribute to the growth and success of our organization.

About the Role

The successful candidate will be responsible for providing exceptional patient care by overseeing treatment plans, facilitating communication between patients, caregivers, and healthcare providers, and ensuring timely access to medical services.

Key Responsibilities

  • Lead Patient Coordination: Serve as the main point of contact for patients, providing empathetic and efficient support.
  • Collaborate with Teams: Work closely with interdisciplinary teams to streamline patient care coordination and improve overall outcomes.
  • Educate and Empower: Guide patients and caregivers through treatment plans, medications, and self-care strategies, enhancing health literacy and empowering them to take charge of their health.
  • Maintain Standards: Ensure accurate documentation of patient interactions, care plans, and progress notes in compliance with regulatory standards.
  • Advocate for Patients: Identify and overcome barriers to care, advocating for patient needs and connecting them with supportive services and community resources.

Requirements

  • Registered Nurse (RN) or MD license (US or Colombia)
  • Experience in healthcare coordination, patient advocacy, or customer service
  • Bilingual proficiency (Spanish and English), with a required English level of C1 or above
  • Strong multitasking and prioritization skills in a fast-paced environment
  • In-depth knowledge of medical terminology and healthcare systems
  • A compassionate, patient-centered approach
  • Attention to detail and proactive problem-solving
  • Familiarity with startup culture

Benefits

  • Competitive salary: $60,000 - $80,000 per year
  • Social security benefits
  • Flexible working hours: Monday to Friday, 8 a.m. to 5 p.m (CST)
  • Opportunity to work from home after approving the probation period
  • Continuous learning and development opportunities
  • A stimulating multicultural work environment

Additional Information

Apollo XCM LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment.



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