Senior Manager, Human Resources

hace 4 semanas


Cali, Valle del Cauca, Colombia TaskUs A tiempo completo

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

As a Senior Manager of People Operations, you will be responsible for planning, directing, or coordinating Human Resource Activities. You will partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance.

Key Responsibilities:

  • Provide counseling to employees and supervisors as needed and appropriate.
  • Partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance.
  • Responsible for the orientation and training of new staff members including leaders.
  • In charge of terminations and you'll be providing exit interviews.
  • Drafting and implementing employee rules, regulations and policies that would govern our employees' standards of behavior, which should be aligned by the Global Policies of the Company.
  • Have an effective partnership with the internal teams (leadership, Operations, marketing, BED, recruitment, etc.) to ensure the success of the People Operations Department.
  • Work with the legal team on any and all documentation and/or compliance matters (i.e. Ministry of Labor, other regulatory agencies) as well as in instances where labor litigation is needed.

Requirements:

  • At least 12 years relevant experience in Human Resource Management.
  • Knowledgeable in strategic planning, employee relations, and labor litigation.
  • Experience in the BPO industry is a MUST.
  • Experience in preparing project proposals and progress reports.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

As a Senior Manager of People Operations, you will be responsible for planning, directing, or coordinating Human Resource Activities. You will partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance.

Key Responsibilities:

  • Provide counseling to employees and supervisors as needed and appropriate.
  • Partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance.
  • Responsible for the orientation and training of new staff members including leaders.
  • In charge of terminations and you'll be providing exit interviews.
  • Drafting and implementing employee rules, regulations and policies that would govern our employees' standards of behavior, which should be aligned by the Global Policies of the Company.
  • Have an effective partnership with the internal teams (leadership, Operations, marketing, BED, recruitment, etc.) to ensure the success of the People Operations Department.
  • Work with the legal team on any and all documentation and/or compliance matters (i.e. Ministry of Labor, other regulatory agencies) as well as in instances where labor litigation is needed.

Requirements:

  • At least 12 years relevant experience in Human Resource Management.
  • Knowledgeable in strategic planning, employee relations, and labor litigation.
  • Experience in the BPO industry is a MUST.
  • Experience in preparing project proposals and progress reports.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

As a Senior Manager of People Operations, you will be responsible for planning, directing, or coordinating Human Resource Activities. You will partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance.

Key Responsibilities:

  • Provide counseling to employees and supervisors as needed and appropriate.
  • Partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance.
  • Responsible for the orientation and training of new staff members including leaders.
  • In charge of terminations and you'll be providing exit interviews.
  • Drafting and implementing employee rules, regulations and policies that would govern our employees' standards of behavior, which should be aligned by the Global Policies of the Company.
  • Have an effective partnership with the internal teams (leadership, Operations, marketing, BED, recruitment, etc.) to ensure the success of the People Operations Department.
  • Work with the legal team on any and all documentation and/or compliance matters (i.e. Ministry of Labor, other regulatory agencies) as well as in instances where labor litigation is needed.

Requirements:

  • At least 12 years relevant experience in Human Resource Management.
  • Knowledgeable in strategic planning, employee relations, and labor litigation.
  • Experience in the BPO industry is a MUST.
  • Experience in preparing project proposals and progress reports.


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