Collections Team Lead
hace 1 semana
About World Business Lenders
World Business Lenders is a leading provider of short-term commercial loans to small and medium-sized businesses across the United States. As a 100% remote company, we offer a unique opportunity for professionals to work from anywhere while contributing to our mission of providing financial solutions to businesses in need.
Job Summary:
We are seeking an experienced Collections Team Lead to join our Loan Collections team. The ideal candidate will have a strong background in collections, excellent analytical skills, and the ability to collaborate effectively with internal and external stakeholders.
Key Responsibilities:
- Lead the team in monitoring loan aging reports to identify troubled accounts and develop strategies for timely resolution.
- Maintain accurate records of collection efforts and account status.
- Communicate with borrowers to solicit payment and resolve delinquent accounts.
- Review severely delinquent loans and recommend migration to non-performing status when collection efforts are no longer productive.
- Perform other duties as assigned by management.
Requirements:
- 5+ years of experience in collections, customer service, or a related field.
- Loan/mortgage industry experience preferred.
- Fluency in English with exceptional verbal and written communication skills.
- Bachelor's degree in Business Administration, Finance, Economics, or a related field preferred.
- Proficiency in Microsoft Office, including Outlook, Excel, Word, PowerPoint, and Teams.
- Ability to prioritize effectively and meet deadlines.
- Excellent attention to detail.
- Must have own laptop or desktop for work purposes.
Benefits:
- Contract/Consultant position.
- Competitive compensation based on experience.
- 11 US paid holidays.
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