Collections Team Lead

hace 1 semana


Medellín, Antioquia, Colombia World Business Lenders, LLC A tiempo completo

About World Business Lenders

World Business Lenders is a leading provider of short-term commercial loans to small and medium-sized businesses across the United States. As a 100% remote company, we offer a unique opportunity for professionals to work from anywhere while contributing to our mission of providing financial solutions to businesses in need.

Job Summary:

We are seeking an experienced Collections Team Lead to join our Loan Collections team. The ideal candidate will have a strong background in collections, excellent analytical skills, and the ability to collaborate effectively with internal and external stakeholders.

Key Responsibilities:

  1. Lead the team in monitoring loan aging reports to identify troubled accounts and develop strategies for timely resolution.
  2. Maintain accurate records of collection efforts and account status.
  3. Communicate with borrowers to solicit payment and resolve delinquent accounts.
  4. Review severely delinquent loans and recommend migration to non-performing status when collection efforts are no longer productive.
  5. Perform other duties as assigned by management.

Requirements:

  1. 5+ years of experience in collections, customer service, or a related field.
  2. Loan/mortgage industry experience preferred.
  3. Fluency in English with exceptional verbal and written communication skills.
  4. Bachelor's degree in Business Administration, Finance, Economics, or a related field preferred.
  5. Proficiency in Microsoft Office, including Outlook, Excel, Word, PowerPoint, and Teams.
  6. Ability to prioritize effectively and meet deadlines.
  7. Excellent attention to detail.
  8. Must have own laptop or desktop for work purposes.

Benefits:

  1. Contract/Consultant position.
  2. Competitive compensation based on experience.
  3. 11 US paid holidays.

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