Empleos actuales relacionados con Senior Customer Service Representative - Bogotá, Bogotá D.E. - Ortho Clinical Diagnostics
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Group Customer Operation Success A tiempo completoJob SummaryAt Group Customer Operation Success, we are seeking a highly skilled Customer Service Representative to join our team. This is a full-time, permanent position that requires a strong commitment to delivering exceptional customer service.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and chat.Respond to...
-
Bilingual Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual Customer Service RepresentativeJob Description:We are seeking a highly skilled and multilingual customer service representative to join our team at BruntWork. As a bilingual customer service representative, you will be responsible for handling inbound customer calls, providing support through online chat, email, and video calls, and...
-
Customer Service Representative
hace 2 días
Bogotá, Bogotá D.E., Colombia Leadtech Group A tiempo completoWe are seeking a Customer Service Representative to join our team at Leadtech Group, a leader in innovative digital businesses. As a passionate and dedicated professional, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Main Responsibilities:Respond to customer inquiries via multiple...
-
Customer Service Representative
hace 1 mes
Bogotá, Bogotá D.E., Colombia Asurion A tiempo completoCustomer Care and Sales RepresentativeAsurion is seeking a highly motivated and customer-focused individual to join our front-line support team as a Customer Care and Sales Representative. In this role, you will be responsible for providing exceptional customer service while selling our In-Home warranty service and other product offerings to customers on...
-
Customer Service Representative
hace 3 días
Bogotá, Bogotá D.E., Colombia Egcolsas A tiempo completoWe are seeking a dedicated and customer-focused Customer Service Representative to join our team at {company}. As a key member of our support team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.Key responsibilities include:Responding to...
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completoCustomer Service RepresentativeNuvei is a leading fintech company that accelerates the business of clients around the world. We're looking for a Customer Service Representative to join our team and provide exceptional support to our merchants.Key Responsibilities:Answer inbound customer service and technical support calls from our merchants.Utilize...
-
Customer Service Representative
hace 1 semana
Bogotá, Bogotá D.E., Colombia leadtech A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Leadtech. As a Customer Service Representative, you will be responsible for handling incoming customer inquiries, resolving issues, and providing exceptional customer experience.Main Responsibilities:Respond to customer emails and phone calls in a timely and professional...
-
Customer Service Representative
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Expeditors A tiempo completoJob Title: Air Import Customer ServiceJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Expeditors. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely arrival of freight, and accurate preparation of shipping...
-
Customer Service Representative
hace 3 semanas
Bogotá, Bogotá D.E., Colombia 3M A tiempo completoJoin 3M's Global Team as a USAC Customer Service RepresentativeAt 3M, we're committed to innovation and excellence. As a USAC Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Act as the primary liaison between 3M and our customers, handling order entry,...
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Teleperformance Deutschland A tiempo completoCustomer Service ExcellenceWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service through various communication channels. Your primary focus will be on engaging with customers, addressing their inquiries, and resolving...
-
Customer Service Representative
hace 2 meses
Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completoAbout TeleperformanceWe are a global leader in customer experience management, with a presence in over 91 countries. Our company has been recognized as one of the best companies to work for by Great Place to Work.Why Work with Us?We are a dynamic and innovative company that values our employees and provides opportunities for growth and development. Our team...
-
Customer Service Representative
hace 2 meses
Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at KM2 Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
hace 2 meses
Bogotá, Bogotá D.E., Colombia Sitel A tiempo completoAbout SitelSitel is a global leader in the customer experience (CX) industry, with a team of 170,000 associates across the globe. We're the driving force behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and...
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Customer Service RepresentativeLocation: Remote (PST Time Zones)Salary Range: up to 1400 USDWork Schedule: Monday - Friday / 08:00 AM to 05:00 PM (PST)Company Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global...
-
Customer Service Representative
hace 4 semanas
Bogotá, Bogotá D.E., Colombia 3M A tiempo completoJoin 3M's Innovative Team as a USAC Customer Service RepresentativeAt 3M, we're committed to innovation and creativity. As a USAC Customer Service Representative, you'll have the opportunity to collaborate with diverse teams around the world and make a meaningful impact in your role.The Impact You'll MakeAs a USAC Customer Service Representative, you'll be...
-
Bilingual Customer Service Representative
hace 2 meses
Bogotá, Bogotá D.E., Colombia Outplex A tiempo completoCustomer Service Representative Job Description **About the Role** We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Outplex. As a representative, you will be the face of our company, providing exceptional customer care and support to our clients. **Key Responsibilities** * Handle inbound inquiries via...
-
Customer Service Representative
hace 1 semana
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Description This is a remote position. Job Description: Role Title: Customer Service Representative Schedule: Wednesday to Sunday from 3PM to 7PM Dallas, TX time, 4 hours per day, 20 hours per week. (Off Monday and Tuesday) Responsibilities: - Submitting customer food orders to restaurants - Texting and dispatching drivers - Creating and...
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Talent Solutions A tiempo completoKey Responsibilities:As a Customer Service Representative at Talent Solutions, you will be responsible for providing exceptional customer service to our clients. This includes responding to customer inquiries, resolving issues, and providing solutions to meet their needs.Requirements:We are looking for a highly motivated and organized individual with a...
-
Customer Service Representative
hace 1 semana
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoThis is a remote position at BruntWork.Job Description:Role Title: Customer Service RepresentativeSchedule: Wednesday to Sunday from 3PM to 7PM Dallas, TX time, 4 hours per day, 20 hours per week.Responsibilities:Submit customer food orders to restaurantsTexting and dispatching driversCreating and sending customer invoicesMonitoring deliveries and making...
-
Customer Service Representative
hace 2 meses
Bogotá, Bogotá D.E., Colombia Kaplan International Languages A tiempo completoThe Customer Service Representative will be responsible for processing student enrollment applications from overseas, maintaining our student database, generating invoices, and monitoring invoice accuracy. This role requires excellent communication skills, both written and verbal, to provide high-quality customer service to students and field staff.Key...
Senior Customer Service Representative
hace 2 meses
About the Opportunity
At Ortho Clinical Diagnostics, we are a world-leading in vitro diagnostics company with a strong presence in over 130 countries. Our mission is to transform the power of diagnostics into a healthier future for all. We are committed to delivering fast, accurate, and consistent testing solutions that meet the needs of our customers.
The Role
We are seeking a Senior Customer Service Analyst to join our team. As a key member of our customer service operations, you will be responsible for ensuring the highest levels of customer satisfaction and responsiveness. Your primary focus will be on managing all pre and post-sales tasks, including order management, returns, and accounting receivables.
Key Responsibilities
- Ensure timely and accurate order processing and delivery.
- Manage returns, backorders, and rental processes to minimize customer dissatisfaction.
- Lead process improvements to enhance customer service operations.
- Collaborate with the sales force to support commercial activities.
- Develop and maintain key performance indicators (KPIs) to measure customer service performance.
Requirements
- Professional degree in Marketing, Business Administration, or a related field.
- High English language proficiency.
- Minimum 1 year of experience in the in vitro diagnostics (IVDx) market.
- Sales administration background.
- Proficiency in SAP.
- Excellent customer service skills.
