Customer Experience Specialist
hace 3 días
We're looking for a Customer Experience Specialist to drive sales support and customer service excellence at Sellium Services. If you have a passion for delivering exceptional customer experiences, we'd love to hear from you
About the Role:
This is an exciting opportunity to join our dynamic team and make a real impact on customer satisfaction and business outcomes. As a Customer Experience Specialist, you'll be responsible for providing top-notch sales support, resolving customer issues efficiently, and driving continuous improvement initiatives.
Responsibilities:
- Customer Service: Handle customer inquiries, resolve issues promptly, and provide solutions that meet their needs.
- Sales Support: Process orders, verify documents, track shipments, and address discrepancies.
- Communication: Develop and maintain strong relationships with customers, colleagues, and stakeholders.
- Continuous Improvement: Identify areas for improvement and implement changes to enhance customer experience and operational efficiency.
What We Offer:
- Opportunities for career growth and professional development.
- A collaborative work environment that values innovation and teamwork.
- Competitive compensation and benefits package.
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