Customer Experience Specialist

hace 3 días


Barranquilla, Atlántico, Colombia Sellium Services A tiempo completo

We're looking for a Customer Experience Specialist to drive sales support and customer service excellence at Sellium Services. If you have a passion for delivering exceptional customer experiences, we'd love to hear from you

About the Role:

This is an exciting opportunity to join our dynamic team and make a real impact on customer satisfaction and business outcomes. As a Customer Experience Specialist, you'll be responsible for providing top-notch sales support, resolving customer issues efficiently, and driving continuous improvement initiatives.

Responsibilities:

  1. Customer Service: Handle customer inquiries, resolve issues promptly, and provide solutions that meet their needs.
  2. Sales Support: Process orders, verify documents, track shipments, and address discrepancies.
  3. Communication: Develop and maintain strong relationships with customers, colleagues, and stakeholders.
  4. Continuous Improvement: Identify areas for improvement and implement changes to enhance customer experience and operational efficiency.

What We Offer:

  • Opportunities for career growth and professional development.
  • A collaborative work environment that values innovation and teamwork.
  • Competitive compensation and benefits package.


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