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Human Resources Data Analyst Manager
hace 1 mes
Company Overview
Scotia GBS is a Scotiabank Group company located in Colombia, created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas.
We offer an inclusive, positive work environment and competitive benefits.
Job Description
The Human Resources Data Advisor will be responsible for the accurate and timely execution of employee event data changes. This includes reviewing, processing, or answering escalated inquiries on personal data change requests, such as hiring, onboarding, job changes, pay changes, employee separations, and profile changes.
This role will also answer escalated questions where appropriate.
Key Responsibilities:
- Champions a customer-focused culture to leverage broader Bank relationships, systems, and knowledge.
- Enters/processes employee and/or job data changes in HR systems throughout the employee lifecycle events.
- Ensures data accuracy and integrity of employee records through established internal control mechanisms.
- Responds to inquiries pertaining to specific employee lifecycle events by producing documents using available data and populating templates (e.g., severance letters and agreements, employment letter, etc.) and answering escalated issues from different stakeholders.
- Runs regular daily/weekly reports to assess performance against standard procedures and Service Level Agreements (SLAs).
- Seeks opportunities to improve operational effectiveness and propose recommendations to Managers, Employee Lifecycle, and Senior Managers, Employee Lifecycle.
- Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
Estimated Salary
$60,000 - $80,000 per year.
Benefits
We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
Candidates must apply directly online to be considered for this role.
