Empleos actuales relacionados con Technical Support Specialist - Bogotá, Bogotá D.E. - Philips Iberica Sau

  • Technical Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia My Va Support, Inc. A tiempo completo

    At My Va Support, Inc., we are looking for a skilled Help Desk Specialist with an IT background to provide top-notch support and ensure seamless operations for our team and clients. Job DescriptionProvide technical support to internal teams and clients.Troubleshoot hardware, software, and network issues.Manage and optimize Zoho CRM and other business...

  • Technical Support Specialist

    hace 4 días

    Bogotá, Bogotá D.E., Colombia INNTECI - QUID - BGWI A tiempo completo

    Technical Support SpecialistWe are seeking a Technical Support Specialist to provide technical assistance to our clients. This role involves troubleshooting technical issues, guiding users through product features, and ensuring prompt resolution of technical problems to enhance customer satisfaction.The ideal candidate will possess strong problem-solving...

  • Technical Support Specialist

    hace 22 horas

    Bogotá, Bogotá D.E., Colombia B. Braun Melsungen AG A tiempo completo

    At B. Braun Melsungen AG, we are seeking a skilled and detail-oriented Technical Support Specialist to join our team.As a Technical Support Specialist, you will be the primary point of contact for end users experiencing technical issues.You will troubleshoot and resolve various technical problems, including software, hardware, and client-specific...

  • Technical Support Specialist

    hace 17 horas

    Bogotá, Bogotá D.E., Colombia O4it A tiempo completo

    At O4IT, we are seeking a Technical Support Specialist to join our team in Bogota, D.C. Seniority LevelEntry levelEmployment TypeFull-timeJob FunctionInformation TechnologyJob TitleSenior Technical Support EngineerResponsibilitiesAs a Senior Technical Support Engineer, you will be responsible for:Providing technical support to clients.Diagnosing and...

  • Technical Support Specialist

    hace 1 día

    Bogotá, Bogotá D.E., Colombia Connext A tiempo completo

    Technical Support Specialist The Technical Support Specialist 1 serves as the first point of contact for customers, providing expert assistance and promptly resolving technical issues. The ideal candidate will possess exceptional communication skills and technical expertise, which are crucial for ensuring customer satisfaction and maintaining the...

  • IT Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia My Va Support, Inc. A tiempo completo

    Job DescriptionWe're seeking a skilled IT Support Specialist to provide top-notch technical assistance to our internal teams and clients. The ideal candidate will have experience with CRM systems (Zoho preferred) and cloud-based tools, as well as strong problem-solving and communication skills.Key Responsibilities:• Troubleshoot hardware, software, and...

  • Technical Support Specialist

    hace 1 día

    Bogotá, Bogotá D.E., Colombia JobFinder Spain A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to clients using Shopify.Your primary focus will be on resolving critical issues that negatively impact the customer experience, particularly those affecting...

  • Technical Support Specialist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Tata Consultancy Services A tiempo completo

    At Tata Consultancy Services, we're seeking a skilled Technical Support Specialist to join our team.About the RoleThis is a full-time position requiring a high level of technical expertise and excellent communication skills.We are looking for someone with experience in IT service engineering who can provide support to our clients. The ideal candidate will...

  • Technical Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Kastech Canada Inc A tiempo completo

    Job OverviewKastech Canada Inc is seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance to our clients. This role involves troubleshooting and resolving hardware, software, and network problems via phone, email, or chat.Key ResponsibilitiesProvide timely and effective technical support to customers...

  • Help Desk Specialist- It Support

    hace 7 días

    Bogotá, Bogotá D.E., Colombia My Va Support, Inc. A tiempo completo

    This is a remote position.WE'RE HIRING A HELP DESK SPECIALIST – IT SUPPORT Are you a   tech-savvy problem solver   who loves troubleshooting and keeping systems running smoothly?Do you thrive in a fast-paced environment where   efficiency and customer support   go hand in hand?At   GOA-TECH , we're looking for a   Help Desk Specialist   with an  ...

  • Help Desk Specialist- It Support

    hace 7 días

    Bogotá, Bogotá D.E., Colombia My Va Support, Inc. A tiempo completo

    Job Description This is a remote position.WE'RE HIRING A HELP DESK SPECIALIST – IT SUPPORT Are you a   tech-savvy problem solver   who loves troubleshooting and keeping systems running smoothly?Do you thrive in a fast-paced environment where   efficiency and customer support   go hand in hand?At   GOA-TECH , we're looking for a   Help Desk Specialist...

  • Technical Support Specialist

    hace 2 horas

    Bogotá, Bogotá D.E., Colombia NTT DATA A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Bogota, Colombia. As a Desktop Support Associate-Field Tech, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support for various systems, including hardware, software, and operating...

  • Technical Support Specialist

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Sutherland A tiempo completo

    Job OverviewWe are seeking a highly motivated technical support engineer to join our dynamic team. As a technical support engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to IoT devices and web applications.Your primary goal will be to build product expertise, deliver outstanding...

  • Technical Service Representative

    hace 7 días

    Bogotá, Bogotá D.E., Colombia My Va Support, Inc. A tiempo completo

    About the RoleThis is a remote position that requires a high level of technical expertise. As an IT Support Specialist, you will be responsible for providing excellent customer service and resolving complex technical issues in a timely manner.Your Key Tasks:• Provide technical support to internal teams and clients via phone, email, and chat• Analyze and...

  • Technical Support Specialist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Byd Colombia A tiempo completo

    Job OverviewByd Colombia is seeking a highly skilled Technical Assistance Coordinator to join our team. As a key member of our technical support department, you will play a crucial role in ensuring the quality and effectiveness of our technical solutions.Main Responsibilities:Supervise and manage technical support cases in passenger, bus, and truck lines,...

  • Technical Support Specialist

    hace 1 día

    Bogotá, Bogotá D.E., Colombia Pragmatic Play Ltd. A tiempo completo

    Job OverviewWe are seeking an experienced IT Specialist to join our team. In this role, you will leverage your strong technical background in hardware and software support to manage IT infrastructure and user devices.About the RoleMain Responsibilities:Monitoring & Support: Oversee streaming equipment (encoders, scanners, desktop systems) using monitoring...

  • Technical Support Specialist

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Voyager Global Mobility A tiempo completo

    Job Summary:Voyager Global Mobility is seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have strong knowledge of Windows and macOS operating systems, as well as experience in troubleshooting hardware and software issues.About the Role:This role will be responsible for providing technical assistance to employees via...

  • Technical Support Specialist

    hace 1 día

    Bogotá, Bogotá D.E., Colombia Intellias A tiempo completo

    Position OverviewWe are seeking a skilled Middle Technical Support Engineer to join our team in Colombia.With over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East.This is an opportunity for you to contribute your skills and experience to our...

  • Technical Support Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Connext A tiempo completo

    Technical Support Representative The Technical Support Specialist 1 serves as the first point of contact for customers, providing expert assistance and promptly resolving technical issues.The ideal candidate will possess exceptional communication skills and technical expertise, which are crucial for ensuring customer satisfaction and maintaining the...

  • Technical Support Specialist

    hace 23 horas

    Bogotá, Bogotá D.E., Colombia GM Financial A tiempo completo

    About the RoleThe IT Remote Center Support Intern will provide technical assistance, via phone, email, and other means of communication to all GMF employees. The role is responsible for assisting with researching and documenting resolutions for escalated tier I technical support issues from GMF Remote Center Users.This includes assisting in the installation,...

Technical Support Specialist

hace 1 semana

Bogotá, Bogotá D.E., Colombia Philips Iberica Sau A tiempo completo

Job Overview
We are a health technology company, Philips Iberica Sau, committed to providing quality healthcare solutions. As a Remote Service Engineer, you will play a crucial role in our customer support team, ensuring that our clients receive top-notch technical assistance.

About the Role
You will be responsible for receiving, understanding, and routing customer technical requests related to product or service malfunctions. Your goal is to provide advanced first-line remote technical support, communicate solutions or actions, and ensure compliance with regulatory guidelines.

Key Responsibilities
1. Receive and register requests or problems from various media channels.2. Accurately document service records, including diagnostics, resolution, and test procedures, using our Service management system.3. Take ownership of customer cases as an ambassador, ensuring that necessary knowledge and diagnostics are captured for First Time Right when the Field engineer attends site.4. Act as an escalation initiator on customer service escalations, providing clear escalation descriptions of steps taken for resolution/troubleshooting during normal service delivery process steps.5. Address complaints (safety/non-safety related) or feedback, following agreed processes to capture information accurately and facilitate timely follow-up.

Requirements
• Incident resolution and ticket management experience.• Familiarity with HIS and PACS.• Technical skills in OS (Windows Server 2008-2019).• Basic networking understanding (VLAN, Load Balancer, Switches).

About Us
We believe that every human matters, and we strive to provide accessible quality healthcare to everyone. Join us in making a difference, and discover how your work can impact people's lives.