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Program Management Director

hace 2 meses

Bogotá, Bogotá D.E., Colombia Publicis Global Delivery A tiempo completo

Job Overview

The Program Management Director at Publicis Global Delivery plays a pivotal role in driving client success by overseeing campaign planning, execution, and analysis. This position requires strong collaboration with account teams and leadership to deliver tailored solutions that meet client objectives.

Key Responsibilities

  • Develops and communicates a deeper understanding of client marketing strategies, aligning current data insights with long-term objectives.
  • Anticipates client inquiries and provides thoughtful solutions.
  • Focuses on enhancing client satisfaction and business growth.
  • Manages day-to-day client interactions and coordinates deliverables for weekly status reports.
  • Creates and presents creative briefs to clients and internal teams, contributing to the review of creative work throughout the development process.
  • Collaborates with the project management team to ensure commitments are realistic, within scope, and delivered without error.
  • Prioritizes and sets expectations for deliverables, driving client communication and cross-team coordination.
  • Supports billing and financial reconciliation activities.
  • Remains flexible in adapting to evolving responsibilities and last-minute changes.
  • Contributes to marketing reporting and provides insights.

Requirements

  • C1 English skills.
  • Requires CRM and automotive marketing experience.
  • Ability to work Eastern Standard Time office hours.
  • Excel and MS Office proficiency required.
  • Strong time management, organizational skills, and attention to detail.
  • Strong client-service orientation and proven team player.