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Incident Management Coordinator
hace 1 semana
Role Overview: The Incident Management Coordinator will play a critical role in ensuring the timely and effective resolution of IT incidents. This position requires strong technical knowledge, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Accountabilities:
- Provide comprehensive IT support to end-users, including troubleshooting, repair, and maintenance of equipment
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and maintain accurate records of incident reports, resolutions, and follow-up actions
- Maintain up-to-date knowledge of industry trends, best practices, and emerging technologies
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
- A competitive compensation package
