IT Service Excellence Manager

hace 1 semana


Perímetro Urbano Medellín, Colombia Applaudo A tiempo completo
About Our Culture

At Applaudo Studios, we prioritize our employees' well-being, recognizing their contributions to our success. Our inclusive culture encourages open communication, creativity, and innovation, driving business growth and excellence.

Your Role

As a Service Delivery Leader, you will play a crucial role in achieving our clients' objectives, fostering positive relationships, and promoting a collaborative work environment.

Responsibilities
  • Liaise with clients to understand their needs and expectations.
  • LEAD CROSS-FUNCTIONAL TEAMS TO DELIVER PROJECTS ON TIME AND ON BUDGET.
  • DEVELOP AND MAINTAIN STRONG RELATIONSHIPS WITH COLLEAGUES AND CLIENTS.
  • OVERSEE BUDGET ALLOCATION, OPTIMIZING RESOURCE UTILIZATION.
  • SUPPORT COLLEAGUES IN THEIR CAREER GROWTH AND DEVELOPMENT.
What We Offer
  • A comprehensive benefits package, including private medical insurance.
  • Flexible work arrangements, including remote work options.
  • Celebrations and social events to foster team spirit.
  • An entertainment area for relaxation and recreation.
  • A great work environment that promotes collaboration and growth.


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