Operational Excellence Manager in Customer Service

We are looking for an experienced Manager of Operational Excellence to join our team at Olsoftware.About the JobThis is a senior-level position that involves developing and implementing operational excellence strategies. The ideal candidate will have a strong background in operational excellence and be able to lead cross-functional teams.Key...

Job DescriptionWe are seeking a seasoned Workforce Manager to lead our operational excellence initiatives. The ideal candidate will have a proven track record of driving efficiency and customer satisfaction in contact center environments.Responsibilities:Manage workforce personnel, ensuring accurate forecasting, scheduling, and real-time monitoring.Review...

Team Leadership: Manage, mentor, and motivate the customer service team to achieve performance excellence and customer satisfaction.Service Strategy Development: Design and implement customer service initiatives that enhance customer loyalty and streamline support processes.Issue Resolution: Handle escalated customer concerns efficiently, ensuring timely and...

Job Description:The Customer Service Operations Manager role is responsible for overseeing and directing the operations of a contact center. As a key leader, you will ensure high-quality performance and effective operations, serving customers through the development and implementation of best practices and procedures.This leadership position will drive...

Talentpop App is committed to delivering an unparalleled level of service excellence. We're seeking a talented Customer Service Representative to join our team and contribute to this mission.**Job Description**The successful candidate will be responsible for:Responding to customer inquiries in a timely and effective mannerProviding assistance with...

Accountability and ResponsibilityAs an Operations Associate at VGF Management, you will be accountable for ensuring the efficient and effective operation of our business processes. You will be responsible for developing and implementing process improvement strategies to optimize efficiency, quality, and customer satisfaction.Key Responsibilities:Manage and...

Company OverviewSolvo Global Careers is a dynamic and innovative company that believes in growth, well-being, and continuous learning. We offer incredible opportunities for career advancement, comprehensive wellness plans, and an internal training school to help you reach your full potential.Job DescriptionWe are seeking a passionate Operations Supervisor to...

**Service Excellence Required:**We are seeking a skilled Service Resource Manager to join our dynamic Service and Support team at Techpulsellc. In this role, you will oversee the allocation of technical resources, ensuring timely and efficient delivery of services to our clients.About the Position:You will manage and coordinate the work of service engineers,...

About the JobThis is an exciting opportunity to join Lean Solutions Group as a Customer Service professional. We are looking for someone who is passionate about delivering exceptional customer experiences and building strong relationships.Key ResponsibilitiesManage customer relationships and ensure exceptional service delivery.Develop and implement effective...

Job OverviewAs a Team Manager at Sutherland, you will play a critical role in driving performance and service quality to guarantee customer satisfaction.You will establish and maintain effective communication with clients and team members to understand their needs, resolve issues, and meet expectations.Produce data-driven strategies that impact the bottom...

At Turia Services, we're seeking a seasoned professional to drive operational efficiency and manage transformation initiatives. As an Operations Excellence Manager, you'll be responsible for designing and redesigning business processes to eliminate inefficiencies and bottlenecks.The ideal candidate will have at least 5 years of experience in BPM and process...

StaffBridge Inc is committed to delivering outstanding customer outcomes and is seeking a talented Service Delivery Manager to join our team.About the RoleWe are looking for an experienced professional who has expertise in managing KPIs, service levels, and call center operations. The ideal candidate will have a strong track record of delivering exceptional...

**¡Join Our Team as a Team Leader of Customer Service at Tech 365!** Tech 365 is an innovative fintech company based in Medellín, recognized as a leader in the digital lending market. We pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven Head of Customer Service to lead our team. **Position...

Why Join Us?We are a dynamic and growing company that values innovation, creativity, and teamwork. As a member of our team, you will have the opportunity to work on exciting projects, develop your skills, and contribute to our success. We offer a range of benefits and perks to support your well-being, and we are committed to creating a positive and inclusive...

About the RoleThis position involves providing exceptional customer service and support in a fast-paced environment. The successful candidate will be responsible for handling various tasks, including package tracing, answering customer inquiries, and preparing operations reports.Key ResponsibilitiesAssist customers with package-related issuesProvide...

We are seeking a skilled Customer Service Specialist to join our dynamic Service and Support team at Techpulsellc. In this role, you will play a critical part in optimizing our technical resources through strategic dispatching of service requests.Key Responsibilities:Serve as the primary contact for all client service requests.Schedule and dispatch service...

Operations Manager - RCM Healthcare OperationsAt HRMD Solutions, we provide innovative Revenue Cycle Management (RCM) services to help healthcare organizations optimize their financial performance and operational efficiency. We pride ourselves on delivering solutions that streamline billing processes, improve collections, and ensure compliance with...

The Customer Service Analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity.ResponsibilitiesAnswer customer calls regarding client services (Passports...

UnifyCX está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. Únete y sé uno de los pioneros en nuestro nuevo siteWhat Will You Do?As a Customer Service Representative, you will be responsible to act as the first point of contact to provide quality...

**Job Description:**Lean Solutions Group is seeking a motivated Logistics Coordinator to join our team. In this role, you will provide operational support to our clients, ensuring efficient logistics operations and exceptional customer service.**Key Responsibilities:**Provide support in the development of operational activities, including logistics...