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Client Account Manager
hace 2 meses
We are seeking a highly skilled Client Account Manager to join our team at Sofvio. As a Client Account Manager, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.
Key Responsibilities:- Coordinate and ensure compliance with all phases of the payroll process for assigned clients.
- Generate and/or validate payment and closing reports.
- Ensure compliance with client requirements.
- Attend meetings to improve processes with the team and clients.
- Address queries from accounting teams and clients in a timely and accurate manner.
- Mediate in billing processes and manage cash flow with the Treasury Department.
- Train clients and local teams in using information systems and technology platforms.
- Generate reports for internal processes.
- Ensure compliance with established internal operation protocols.
- 1+ year of experience in customer service and Microsoft Excel.
- Proficient in attention to detail and billing.
- Beginner in payroll.
- Spanish - Native or fully fluent.
- English - Conversational.
- Transportation allowance from day 1.
- Wi-Fi allowance.
- Three welfare and/or personal days in the form of paid time off for illness or personal matters.
- Birthday celebration with a day off.
- ITOS Leadership Academy Program for high potentials.
- Minor medical expenses.
- Telemedicine / supplemental health plan.
- Participation in the ITOS Sustainability Program.
- 20-day vacation.
- Dollarized savings fund.
- Extended paternity leave.
- Flexible Work Hours Program.
Sofvio is a company that delivers fully integrated HR and Payroll solutions that enhance collaboration, connectivity, and communication within organizations globally. We partner with multinational companies across diverse industries to streamline their HR processes and manage payrolls in over 23 countries.
