Operational Excellence Manager

We are seeking an exceptional Operational Excellence Leader to join our team. In this role, you will provide inspired leadership by overseeing the day-to-day operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations managers. This position requires strong analytical and problem-solving skills, as well as...

We are looking for an Operations Excellence Manager to join our team and contribute to our growth. In this role, you will be responsible for overseeing the day-to-day and strategic operations of multiple accounts.About the TeamWork with a motivated and ambitious team.Be part of a global organization with staff members all over the world.Have the opportunity...

About the RoleWe are seeking an experienced Operations Manager to join our team. This key leadership position will drive operational excellence across this specific client with a concentrated focus on developing and instituting processes that improve the customer and client experience.ResponsibilitiesOversee and direct the operations for one of our most...

JOB TITLE Operations Manager 3PL Description As an Operations Manager, you will oversee the daily operations of our teams, ensuring efficiency and excellence across all processes. You will work closely with team leads, cross-functional departments, and senior management to achieve company goals and ensure that operations run seamlessly. Core is a dynamic and...

We are looking for a highly skilled Global Business Process Manager to lead the day-to-day and strategic operations of multiple accounts. In this role, you will partner with departments and client success managers to drive overall performance and results, leveraging your expertise to optimize operational processes and improve efficiency.The ideal candidate...

At GlowTouch Technologies, we're expanding our team of exceptional leaders who can drive operational excellence in contact centers.Job DescriptionWe're looking for a skilled Operations Manager to oversee and direct the operations for one of our complex clients. As an Operations Manager, you will:Directly oversee the management team to ensure high-quality...

About UnifyCXUnifyCX is an emerging leader in the Global Business Process Outsourcing industry. With a strong presence in multiple countries, we provide personalized contact centers, business processing, and technology outsourcing solutions to clients globally.Our team is dedicated to supporting international clientele and driving operational excellence...

GlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...

Join or sign in to find your next job Join to apply for the Operations Manager role at UnifyCX . UnifyCX is growing We are looking for extraordinary Contact Center Operations Managers to join our motivated and ambitious team in Barranquilla. What Will You Do? As an Operations Manager, you will oversee and direct the operations for one of our...

We're always on the lookout for passionate individuals to help us shape the future of customer experience.A culture that values collaboration, creativity, and diversity Whether you're directly engaging with clients or driving innovation in technology, you'll find a culture at UnifyCX that values collaboration, creativity, and diversity and puts people at the...

We're always on the lookout for passionate individuals to help us shape the future of customer experience. A culture that values collaboration, creativity, and diversity Whether you're directly engaging with clients or driving innovation in technology, you'll find a culture at UnifyCX that values collaboration, creativity, and diversity and puts people...

UnifyCX is growing We are looking for extraordinary Contact Center Operations Managers to join our motivated and ambitious team in Barranquilla. What Will You Do? As an Operations Manager, you will oversee and direct the operations for one of our most complex clients. You will directly oversee the management team to ensure high-quality performance and...

UnifyCX is looking for an extraordinary Training Manager to join our motivated and ambitious team in Barranquilla.What Will You Do? As the Training Manager , you will oversee all aspects of training delivery within our BPO operations, ensuring that trainers and training supervisors are equipped with the tools, resources, and strategies necessary to meet...

About UnifyCX:We are an emerging Global Business Process Outsourcing company with a strong presence in several countries.Our commitment to innovation positions us as a trusted partner for businesses across industries, enabling them to meet evolving demands with agility and precision.UnifyCX is a certified minority-owned business and an EOE employer that...

This is a hybrid position requiring full on-site availability to meet operational needs.The role involves overseeing the proper functioning of our company's headquarters infrastructure in assigned cities, ensuring compliance with company standards, regulations, and client project parameters. You will supervise, coordinate, and manage infrastructure...

UnifyCX is growing and we are looking for an experienced Senior Operations Manager to join our motivated and ambitious team in Barranquilla. What Will You Do? As The Senior Operations Manager you will provide an inspired sense of leadership by overseeing the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center...

Senior Team Lead – Chat Line of Business (LOB) Location: Barranquilla Overview: We are seeking an experienced and highly motivated Senior Team Lead to manage and optimize the Chat Line of Business for one of our global sporting goods accounts.As a strategic leader, the Senior Team Lead will oversee a team of Team Leads, drive performance improvements, and...

Join or sign in to find your next job Join to apply for the Senior Operations Manager role at UnifyCX UnifyCX is growing and we are looking for an experienced Senior Operations Manager to join our motivated and ambitious team in Barranquilla. What Will You Do? As The Senior Operations Manager you will provide an inspired sense of leadership by...

About the RoleThis is an exciting opportunity for a seasoned Customer Experience Management Leader to join our global business process operations team at UnifyCX. As a key member of our leadership team, you will be responsible for driving operational excellence in all aspects of our business.Your primary focus will be on developing and implementing...

Operations Manager Job SummaryWe are looking for an experienced Operations Manager to join our team. As an Operations Manager, you will oversee and direct the operations for one of our most complex clients. You will directly oversee the management team to ensure high-quality performance and effective operations.Key ResponsibilitiesPlan and organize...