Operations Excellence Director

We are seeking an exceptional Operational Excellence Leader to join our team. In this role, you will provide inspired leadership by overseeing the day-to-day operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations managers. This position requires strong analytical and problem-solving skills, as well as...

GlowTouch Technologies is seeking an experienced Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing the day-to-day activities of the management team, ensuring high-quality performance and effective operations.Key ResponsibilitiesOversight and direction of the management team to ensure...

Job Summary:The Operations Manager is responsible for ensuring the smooth operation of both internal and external clients. This involves setting the tone for every interaction, resolution, and guaranteeing a seamless experience.This role requires effective communication with staff and clients, aligning operational processes, conflict resolution, and...

JOB TITLE Operations Manager 3PL Description As an Operations Manager, you will oversee the daily operations of our teams, ensuring efficiency and excellence across all processes. You will work closely with team leads, cross-functional departments, and senior management to achieve company goals and ensure that operations run seamlessly. Core is a dynamic and...

GlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...

About UsGlowTouch Technologies is an emerging Global Business Process Outsourcing company with a strong presence in various regions. Job DescriptionWe are seeking an experienced Senior Operations Manager to oversee the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations...

We're always on the lookout for passionate individuals to help us shape the future of customer experience.A culture that values collaboration, creativity, and diversity Whether you're directly engaging with clients or driving innovation in technology, you'll find a culture at UnifyCX that values collaboration, creativity, and diversity and puts people at the...

UnifyCX is growing We are looking for extraordinary Contact Center Operations Managers to join our motivated and ambitious team in Barranquilla. What Will You Do? As an Operations Manager, you will oversee and direct the operations for one of our most complex clients. You will directly oversee the management team to ensure high-quality performance and...

About UnifyCXUnifyCX is an emerging Global Business Process Outsourcing company that provides personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. Our MissionWe leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to...

About UnifyCXUnifyCX is an emerging leader in the Global Business Process Outsourcing industry. With a strong presence in multiple countries, we provide personalized contact centers, business processing, and technology outsourcing solutions to clients globally.Our team is dedicated to supporting international clientele and driving operational excellence...

At GlowTouch Technologies, we're expanding our team of exceptional leaders who can drive operational excellence in contact centers.Job DescriptionWe're looking for a skilled Operations Manager to oversee and direct the operations for one of our complex clients. As an Operations Manager, you will:Directly oversee the management team to ensure high-quality...

At TEEMA Solutions Group, we're dedicated to delivering exceptional Freight Transportation Solutions and Logistics Support across the United States & Canada. Our organization is built on seven core values: Safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency. We prioritize our clients' success and foster a culture of commitment...

We are looking for a highly skilled Global Business Process Manager to lead the day-to-day and strategic operations of multiple accounts. In this role, you will partner with departments and client success managers to drive overall performance and results, leveraging your expertise to optimize operational processes and improve efficiency.The ideal candidate...

Director of Contracting – Mental Health Location: Las Colinas Texas - Fort Worth Texas Position Type: Full-Time Reports to: VP of Revenue Cycle About Us: Serenity Healthcare is a trusted provider of mental health services dedicated to improving the lives of individuals in our community.We are currently seeking an experienced and strategic Director of...

Senior Team Lead – Chat Line of Business (LOB) Location: Barranquilla Overview: We are seeking an experienced and highly motivated Senior Team Lead to manage and optimize the Chat Line of Business for one of our global sporting goods accounts.As a strategic leader, the Senior Team Lead will oversee a team of Team Leads, drive performance improvements, and...

Company OverviewGlowTouch Technologies is a leading Global Business Process Outsourcing company with a strong presence in various markets. Our organization provides innovative contact center, business processing, and technology outsourcing solutions to clients worldwide.We leverage advanced AI technologies to elevate the customer experience (CX) and drive...

Responsable de dar soporte a los Gerentes de Cuenta / Directores de Cuenta en todo lo concerniente a los asuntos administrativos y de servicio para sus relaciones con los clientes. Es un típico miembro del equipo de servicio al cliente. Soporta a los Gerentes de Cuenta / Directores de Cuenta con los requerimientos de productos y servicios de los clientes....

About Our CompanyTTEC is a leading business process outsourcing company that specializes in delivering exceptional customer experiences. Since 1982, we have helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. We work with some of the world's most iconic brands, providing customer...

Job Description As a Customer Support & Compliance Specialist, you will be responsible for providing exceptional customer support and ensuring compliance with Anti-Money Laundering (AML) regulations. This role combines customer service excellence with KYC operations, playing a crucial part in maintaining a secure and positive user experience. Customer...

En Imbocar trabajamos para garantizar nuevas y mejores experiencias a TODOS nuestros grupos de influencia.Te invitamos a unirte a nuestro propósito y a nuestra familia para seguir generando valor a nuestro sector y país.Te ofrecemos ingresar a una compañía que te brindará estabilidad, bienestar integral, desarrollo constante, reconocimiento y...