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We are seeking a highly motivated and results-driven Sales and Telemarketing Representative to join our team at Rocket. As a Sales and Telemarketing Representative, you will be responsible for generating sales by making outbound calls to potential customers and promoting our company's products or services.
Key Responsibilities- Outbound Sales Calls: Make daily outbound calls to potential customers in the assigned market or territory.
- Lead Generation: Identify and qualify leads through cold calls, follow-ups, and referrals.
- Product Promotion: Present and explain the features and benefits of our company's products/services, tailored to customer needs.
- Sales Targets: Meet or exceed monthly/quarterly sales targets and KPIs.
- Customer Relationship Management: Maintain accurate records of customer interactions, follow-up actions, and sales activities in our CRM system.
- Handling Objections: Address customer concerns and objections, offering suitable solutions to convert leads into sales.
- Cross-selling and Up-selling: Promote additional products or services where applicable to maximize revenue.
- Collaboration: Work closely with the sales and marketing teams to coordinate campaigns and ensure a consistent customer experience.
- Reporting: Provide regular reports on call activities, lead status, and sales results to management.
- Educational Requirement: High school diploma or equivalent (Bachelor's degree in Business, Marketing, or a related field is a plus).
- Experience: 1-3 years of experience in telemarketing, sales, or customer service roles (preferably in a call center or sales environment).
- Language: Fluency in Spanish is required. English proficiency is an advantage, especially for international campaigns.
- Communication Skills: Excellent verbal communication skills with the ability to build rapport and influence potential customers.
- Sales Skills: Strong persuasion, negotiation, and closing skills.
- Tech-Savvy: Familiarity with CRM systems, Microsoft Office, and call center software.
- Self-Motivation: Ability to work independently, meet deadlines, and remain driven in a fast-paced sales environment.
- Experience in B2B sales or international markets.
- Knowledge of the Colombian market, culture, and local business environment.
- Familiarity with multichannel sales strategies (phone, email, social media).
- Competitive base salary with performance-based commissions.
- Health insurance and other social benefits.
- Opportunities for career advancement within the company.
