Elevate Behavioral Health Success Manager
hace 1 mes
About the Role:
We are seeking a proactive Customer Success Manager to serve as a strategic partner for our clients in the behavioral health space.
Key Responsibilities:
- Develop a deep understanding of each customer's business objectives and industry challenges.
- Provide tailored solutions to optimize the customer experience and ensure they are maximizing the value of our products.
- Partner closely with product fulfillment teams to stay informed about project progress and campaign statuses.
- Proactively identify opportunities for upselling and cross-selling within existing customer accounts.
- Act as the voice of the customer within the company, relaying feedback and insights to the product and leadership teams.
Requirements:
- Proven experience in sales, customer success, and B2B client-facing roles.
- Strong understanding of digital marketing best practices, particularly SEO and PPC.
- Familiarity with project management tools such as ClickUp, Trello, or Asana.
- Self-motivated, adaptable, and capable of working independently.
What We Offer:
elev8.io provides 360-degree solutions for the behavioral health industry, helping facilities with lead generation, CRM optimization, and lead-to-admit conversion rate improvement.
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