Senior Lead Management Expert
hace 2 semanas
We are a fast-growing real estate solutions company based in the DFW and Houston markets, aiming to expand operations into new locations. Our team is passionate about creating and maximizing better opportunities for everyone we interact with, including sellers, buyers, agents, and our own team members.
We are seeking a highly skilled and experienced Senior Lead Management Expert to lead our appointment setting team. This role is open to applicants worldwide, and we offer competitive salaries based on individual performance and qualifications.
As a Senior Lead Management Expert, you will be responsible for managing a team of appointment setters, ensuring they hit key performance indicators (KPIs) and meet company goals. Your primary tasks will include:
- Compiling and distributing weekly/monthly reports to track team performance and communicate key results to the rest of the team;
- Maintaining an 80% contact rate on new leads for the entire lead management department;
- Conducting call reviews and CRM audits to ensure team members are meeting performance standards;
- Training new lead managers to ensure a smooth transition and knowledge transfer;
- Ensuring a 70% run rate on appointments set and no leads fall through the cracks.
The ideal candidate will possess:
- Excellent written and verbal communication skills;
- A basic understanding of Microsoft Word, Excel, PowerPoint, and customer database systems;
- Previous team lead or management experience.
We offer a competitive salary of around $60,000 - $80,000 per year, depending on qualifications and performance. Our company values include:
- Always be winning: striving for excellence and continuous improvement;
- Excellence is the standard: doing business better and chasing perfection;
- Do the impossible: redefining what is possible and pushing boundaries.
If you are a motivated and results-driven individual with a passion for lead management and team leadership, we encourage you to apply for this exciting opportunity.
We are an equal opportunities employer and welcome applications from diverse candidates. The estimated salary range is $60,000 - $80,000 per year, based on individual performance and qualifications.
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