Regional Operations Director
hace 2 semanas
Job Summary
The Regional Operations Director will oversee the overall coordination and supervision of District and Project managers as well as individual sites. Key responsibilities include ensuring customer satisfaction through the delivery of quality service, and providing this service in a timely manner.
Key Responsibilities
- Ensure that each account is properly staffed and company policies and procedures are adhered to.
- Regularly visit each account to inspect and evaluate contractual compliance and cleanliness.
- Maintain effective employee relations with direct management reports and hourly personnel.
- Conduct orientations, train employees, coach and counsel, communicate objectives, appraise job results, and create an open line of communication with employees.
- Ensure effective communication with account managers to resolve complaints in a timely manner and identify accounts with serious problems.
- Work with sales on proposals and bid preparations, and communicate suggested adjustments in contractual arrangements based on operational needs.
- Review and evaluate management reports such as labor, equipment, supplies, job cost, etc. and take corrective action where necessary to ensure compliance within budget and contract standards.
Requirements
A Bachelor's degree is preferred, along with four to five years of management experience within the janitorial industry. Excellent communication and interpersonal skills are essential, as is experience with Microsoft and Google products.
Compensation and Benefits
The estimated salary for this position is $85,000 - $110,000 per year, depending on experience and qualifications. Diversified Maintenance Systems offers a competitive benefits package, including opportunities for career growth and professional development.
About Us
Diversified Maintenance Systems is an Equal Opportunity Employer committed to hiring qualified applicants without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
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