Team Lead

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Full Potential Solutions A tiempo completo
{"title": "Team Manager", "description": "Unlock Your Potential with Full Potential Solutions

At Full Potential Solutions, we're on a mission to create conditions where people can thrive. As a Team Manager, you'll be part of a high-performing team that puts culture and employees first.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve exceptional results.
  • Coach and mentor team members to enhance their skills and performance.
  • Set team direction, resolve problems, and provide guidance to team members.
  • Collaborate with peers to drive business growth and solve complex problems.
  • Adapt departmental plans and priorities to address business and operational challenges.
Requirements:
  • College degree preferred.
  • At least 2+ years of team leadership experience in a BPO/Call Center/Shared Services Customer Service industry.
  • Demonstrated understanding of call center/customer service environment and good knowledge of customer service/technical support operations.
  • Excellent communication and interpersonal skills.
  • Dependable, high-energy, and detail-oriented individual.
  • Embracing our Core Values: Integrity, Excellence, Accountability, and Grace.

We offer a competitive suite of benefits, including a lucrative compensation program, medical, dental, and vision benefits, and opportunities for high-potential career growth with a fast-growing company.

", "lang_code": "en-US"}
  • Team Lead

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Full Potential Solutions A tiempo completo

    About Full Potential SolutionsFull Potential Solutions is a performance-driven organization that specializes in delivering innovative solutions to clients. We are a rapidly growing company that prioritizes culture and employee well-being, offering a competitive suite of benefits and opportunities for career growth.Our Core ValuesIntegrity - We uphold the...

  • Asylum Legal Team Lead

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Alexandra Lozano Immigration Law PLLC A tiempo completo

    Job SummaryAlexandra Lozano Immigration Law PLLC is seeking an experienced Asylum Legal Team Lead to manage and lead a team of asylum paralegals, coinciding with attorneys, as well as ensuring the effective processing of asylum cases, and maintaining compliance with immigration laws and regulations.Key ResponsibilitiesTeam leadership and case...


  • Bogotá, Bogotá D.E., Colombia ELCORA ENGINEERING SOLUTIONS PLLC A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Software Engineering Team Lead to join our team at ELCORA ENGINEERING SOLUTIONS PLLC. As a key member of our engineering leadership team, you will be responsible for shaping the technical direction of our software development efforts and leading a team of engineers to deliver high-quality...

  • Cybersecurity Team Lead

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Cybersecurity Team Lead to join our Threat Monitoring and Response team at Scotiabank. As a key member of our Cybersecurity Operations team, you will be responsible for leading a group of cybersecurity analysts and helping to develop their analytical and technical skills.Key...


  • Bogotá, Bogotá D.E., Colombia Amentum A tiempo completo

    Job Title: Tolemaida UH-60 Maintenance Team LeadJob Summary: We are seeking a highly skilled and experienced Aviation Maintenance Team Lead to join our team at Amentum. The successful candidate will be responsible for leading a team of maintenance personnel in the upkeep and repair of UH-60 helicopters.Key Responsibilities:Lead a team of maintenance...

  • Collections Team Lead

    hace 7 días


    Bogotá, Bogotá D.E., Colombia WBL California, LLC A tiempo completo

    About WBL California, LLCWBL California, LLC is a leading provider of short-term commercial loans to small and medium-sized businesses in the United States. We are seeking a highly skilled Collections Team Lead to join our Loan Administration team.Job Summary:The Collections Team Lead will be responsible for managing the company's receivables, identifying...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job DescriptionThis is a remote position that requires a strong understanding of customer support functions and the ability to lead a team of customer support agents.Key ResponsibilitiesManage and lead a team of at least 5 remote customer support agents.Train other customer support and operations team members.Monitor team performance and report on...

  • Senior Python Developer

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Team Innovation And Quality A tiempo completo

    Senior Python Developer - Tech LeadWe are seeking a highly skilled and experienced Senior Python Developer / Tech Lead to join our team.The ideal candidate will have a strong background in software development, with expertise in Python and a strong understanding of software development principles.As a Senior Python Developer / Tech Lead, you will be...

  • Call Center Team Lead

    hace 5 días


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    {"h1": "Call Center Team Lead Job Description", "p": "At Sagan, we are seeking a highly skilled Call Center Team Lead to join our team. As a Call Center Team Lead, you will be responsible for supervising and motivating a team of call center agents to provide excellent customer service and meet performance targets. Key Responsibilities: * Team Supervision:...

  • Call Center Team Lead

    hace 2 semanas


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    {"h1": "Call Center Team Lead Job Description", "p": "At Sagan, we are seeking a highly skilled Call Center Team Lead to join our team. As a Call Center Team Lead, you will be responsible for supervising and motivating a team of call center agents to provide excellent customer service and meet performance targets.Key Responsibilities:* Team Supervision:...

  • Call Center Team Lead

    hace 7 días


    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    {"h1": "Call Center Team Lead Job Description", "p": "At Sagan, we are seeking a highly skilled Call Center Team Lead to join our team. As a Call Center Team Lead, you will be responsible for supervising and motivating a team of call center agents to provide excellent customer service and meet performance targets. Key Responsibilities: * Team Supervision:...

  • Accounting Team Lead

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Alfa Laval A tiempo completo

    Job Description**Accounting Team Leader**We are seeking an experienced Accounting Team Leader to join our team at Alfa Laval. As a key member of our finance department, you will be responsible for leading our accounting processes and ensuring the accuracy and compliance of our financial transactions.Key Responsibilities:Financial Reporting: Prepare and...


  • Bogotá, Bogotá D.E., Colombia IQVIA A tiempo completo

    Job Summary:The Clinical Data Management Team Lead will support the Data Team Lead for the study by conducting and overseeing some data management tasks, including database setup, edit check, and SAS listings development, data transfer, data tracking, data cleaning, data reconciliation, database lock, and archiving activities, data coding activities, as well...


  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Quality Assurance Team Lead to join our Amadeus Media R&D team. As a key member of our organization, you will be responsible for leading a team of QA engineers and ensuring the highest quality of our products.Key ResponsibilitiesTeam Leadership: Lead a team of highly skilled QA engineers and be...


  • Bogotá, Bogotá D.E., Colombia Movate Technologies Services Limited A tiempo completo

    Job SummaryMovate Technologies Services Limited is seeking a highly skilled and experienced professional to lead our software development team. As a Staff Software Engineer, you will be responsible for guiding technical decisions, mentoring developers, and partnering with program managers, designers, full stack developers, and AI/ML engineers to set our team...


  • Bogotá, Bogotá D.E., Colombia PayJoy A tiempo completo

    About the RolePayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Our innovative technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system.This Key PositionThe Customer...

  • Team Lead

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Full Potential Solutions A tiempo completo

    About Full Potential SolutionsFull Potential Solutions is a performance-driven organization that specializes in delivering innovative solutions to clients. We are a rapidly growing company that prioritizes culture and employee well-being.Our MissionTo create an environment where employees can thrive and excel in their roles.Job SummaryThe Team Manager is a...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Role:We're seeking a skilled Customer Support Team Lead to join our team at Sezzle in Colombia. As a key member of our customer support team, you'll be responsible for leading a team of customer support specialists, providing guidance and support to ensure exceptional service delivery.Responsibilities:Lead a team of customer support specialists,...


  • Bogotá, Bogotá D.E., Colombia IQVIA A tiempo completo

    Job Summary:The Clinical Data Management Team Lead will support the Data Team Lead for the study by conducting and overseeing some data management tasks, including database setup, edit check, and SAS listings development, data transfer, data tracking, data cleaning, data reconciliation, database lock, and archiving activities, data coding activities, as well...


  • Bogotá, Bogotá D.E., Colombia PayJoy A tiempo completo

    About This RoleAt PayJoy, we're committed to empowering individuals to take control of their financial lives. As a Customer Support Supervisor, you'll play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesTeam Leadership: Provide guidance, training, and support to our customer support team, ensuring alignment...