Growth and Operations Specialist, Colombia
hace 3 semanas
As a key member of the Market Operations team, you will play a crucial role in driving growth and operations in Colombia. Your primary responsibility will be to manage day-to-day operations, identifying and addressing on-the-ground issues across markets. You will collaborate closely with the Market Operations and Logistics teams, as well as Worldcoin partners and Operators in LATAM.
Key responsibilities include:
- Sourcing and managing Operators
- Ensuring compliance of newly onboarded Operators
- Operators management and training
- Reviewing and approving locations and events for Worldcoin participation
- Overseeing the process of sourcing spaces for brand activations
- Distributing training materials and monitoring results
- Finding knowledge gaps and devising strategies to address them
- Working with Operators and external partners to improve operational efficiency
- Leading internal processes to manage locations with Operators
- Communicating with Operators in a professional and timely manner
- Preparing and sharing relevant documentation with Operators
Requirements:
- 3+ years of relevant experience in high-performance operations and business development in Colombia
- Strong cross-cultural competency and ability to communicate and do business across different cultures and countries
- Strong interpersonal skills and ability to manage and nurture high-performing relationships with local Worldcoin Operators in Colombia
- Innovative problem-solving skills and ability to take action
- Analytical skills and ability to make data-driven decisions
- Ability to spend 50-75% of time on the road to drive growth in the region
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