Accounts Receivable and Financial Recovery Specialist
hace 2 meses
The Achievers Employee Experience Platform empowers employees to recognize each other in real-time and aligns them to the company's values and goals. With almost 4 million global users, the platform enables employees in over 170 countries to work together effectively.
Our Commitment to YouAt Achievers, we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong and your contributions are celebrated.
Job SummaryThe Accounts Receivable and Collection Specialist will be responsible for reaching out to customers to collect due payments while maintaining good client relationships. This role requires dependability, professionalism, high-level communication and negotiation skills, and the ability to work independently.
Responsibilities:- Execute AR-related processes accurately and in a timely manner by performing analysis and reconciliations, creating journal entries, and following up with open and reconciling items.
- Identify outstanding account receivables and reach out to customers to discuss their debt.
- Resolve billing and customer credit issues, and encourage timely payments.
- Generate monthly reports and assist with account reconciliation.
- Work with internal departments to address issues, recommend solutions, and respond in a timely manner to inquiries from both internal and external customers.
- Assist in developing process improvement policies and procedures.
- Assist in financial audits and collaborate with external auditors as necessary.
- Bachelor's degree in Accounting, Finance, or Business Administration.
- 2+ years of previous experience in accounting, accounts receivable, and collections.
- Profound knowledge of collection techniques and billing procedures.
- Ability to prioritize tasks given time-sensitive deadlines with excellent problem-solving ability.
- Comfortable working with targets.
- Patient and able to manage stress.
- Strong attention to detail combined with excellent analytical, verbal, written, and interpersonal skills.
- Proficient in Microsoft Office with advanced knowledge of MS Excel.
- Experience working in a fast-paced environment.
- Experience with NetSuite and Salesforce is an asset.
- SaaS (software as a service) experience is preferred.
- We are passionate about disruptive technology that's rooted in science, research, and data.
- We understand the value of employee success in the workplace and have been recognized for our contributions to HR, technical excellence, and outstanding workplace culture.
- We foster an environment of connection, security, and community.
- We believe in moving quickly, failing fast, and adapting to change.
- We enjoy coming to work every day because we believe in our product and love our culture.
- We're committed to achieving excellence in everything we do.
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