Accounts Receivable Specialist
hace 2 semanas
At World Courier Inc, we are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our team. As an Accounts Receivable Specialist, you will play a critical role in ensuring the timely and efficient collection of payments from customers.
Key Responsibilities:- Collect payments on World Courier Inc invoices and resolve any discrepancies in a timely manner.
- Collaborate with the Brokerage team to ensure that customers' invoices and back-up documentation are sent in a timely manner.
- Generate debit and credit memos as needed.
- Work closely with internal departments and customers' organizations to ensure that billing, statements, disputes, and returns are completed to the customer's satisfaction.
- Perform in-depth customer payment analysis to resolve disputed items and ensure accurate recording of actions.
- Review large and high-profile accounts to ensure timely and accurate processing.
- Identify payment discrepancies and initiate dispute resolution processes.
- Maintain frequent contact with internal and external customers to resolve payment, dispute, and return issues.
- Ensure timely processing of requests for customer credit balances.
- Generate reports for internal and external parties.
- Broad training in business administration or a related field, typically obtained through a two-year degree or equivalent combination of experience and education.
- 1-2 years of directly related and progressively responsible experience.
- Ability to communicate effectively both orally and in writing.
- Knowledge of SAP and IES systems.
- Demonstrated ability to resolve issues quickly, problem-solve, and escalate appropriately.
- Knowledge of general accounting principles.
- Familiarity with credit and collection operations procedures, including reconciliation of A/R activity.
- Strong interpersonal, reconciliation, mathematical, and analytical skills.
- Strong organizational skills with attention to detail.
- Knowledge of Microsoft programs, particularly Excel.
- Advanced English communication skills.
The work environment is generally quiet, and the physical demands of the job require sedentary activity, including reaching, sitting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing. Visual requirements include close vision, distance vision, peripheral vision, and the ability to adjust focus. The associate will spend 75% or more of their time looking directly at a computer and will be required to stand and walk frequently. The ability to deal with stressful situations as they arise is essential.
What We Offer:All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits, such as healthcare, sick leave, death and disability, retirement, and perks and allowances, may be provided. Details of programs vary by location.
Schedule:This is a full-time position.
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