Customer Support Operations Specialist
hace 1 semana
Job Title: Customer Support Operations Specialist
Description:
Are you looking for a challenging role in customer support operations? As a Customer Support Operations Specialist at TransUnion, you will be responsible for delivering timely and accurate results to the team, analyzing data, and identifying areas for improvement.
Key Responsibilities:
- Negotiate and maintain relationships with different teams to ensure timely delivery of results.
- Review data to identify trends and propose improvements to processes.
- Collaborate with team members to resolve technical and processing issues.
- Participate in commercial analysis of data and make recommendations to stakeholders.
- Identify opportunities for automation and implement improvements.
Requirements:
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proven ability to work in a team environment.
- Strong problem-solving skills and ability to prioritize tasks.
- Basic knowledge of Excel and data analysis.
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