Customer Support Operations Specialist

hace 1 semana


Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completo

Job Title: Customer Support Operations Specialist

Description:

Are you looking for a challenging role in customer support operations? As a Customer Support Operations Specialist at TransUnion, you will be responsible for delivering timely and accurate results to the team, analyzing data, and identifying areas for improvement.

Key Responsibilities:

  1. Negotiate and maintain relationships with different teams to ensure timely delivery of results.
  2. Review data to identify trends and propose improvements to processes.
  3. Collaborate with team members to resolve technical and processing issues.
  4. Participate in commercial analysis of data and make recommendations to stakeholders.
  5. Identify opportunities for automation and implement improvements.

Requirements:

  1. Strong analytical skills and attention to detail.
  2. Excellent communication and interpersonal skills.
  3. Proven ability to work in a team environment.
  4. Strong problem-solving skills and ability to prioritize tasks.
  5. Basic knowledge of Excel and data analysis.


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