Operations Support Specialist

hace 2 meses


Bogotá, Bogotá D.E., Colombia CloudHire A tiempo completo
Job Title: Operations Support Specialist

We are seeking a highly skilled and detail-oriented Operations Support Specialist to join our US-based Merchant Operations team. This role will play a critical part in supporting our e-commerce websites and other warehouse channels.

Key Responsibilities:

  • Creating digital packing slips in our warehouse management system
  • Solving Stocking PO tickets as assigned
  • Communicating with vendors via email and phone as needed
  • Providing excellent customer service and support
  • Working with automotive products and reviewing their condition

Requirements:

  • Strong written and verbal communication skills
  • High attention to detail and organizational skills
  • Ability to learn and follow processes
  • Ability to work in a fast-paced environment with tight deadlines and shifting priorities
  • Active listener and team collaborator
  • Basic Microsoft Excel skills
  • PC proficiency
  • Prior inbound/outbound phone call experience preferred

Technical Requirements:

  • Ability to attend daily virtual meetings with our US-based team
  • High-speed internet connection

Benefits:

  • Flexible work arrangements
  • 100% Remote / Work From Home
  • Training & Development
  • Performance Bonus


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