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Customer Service Representative II
hace 2 meses
We are seeking a highly skilled and customer-focused Customer Service Representative II to join our team at Medtronic. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Customer Interaction: Respond to customer inquiries, resolve issues, and provide product information in a timely and professional manner.
- Order Management: Process customer orders, manage inventory, and coordinate with internal teams to ensure seamless order fulfillment.
- Problem Resolution: Investigate and resolve customer complaints, working closely with internal stakeholders to find solutions.
- Communication: Develop and maintain strong relationships with customers, communicating effectively through various channels.
- Education: Bachelor's degree or equivalent experience.
- Experience: 1+ years of customer service experience, preferably in a technical or medical device industry.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in MS Office.
At Medtronic, we are committed to making a difference in the lives of our customers and patients. We are a global leader in medical technology, and our team is dedicated to delivering innovative solutions that improve healthcare outcomes.
