AI Data Operations Director
hace 2 días
AI Data Operations Director, Colombia
About UsWe are a leading provider of outsourced digital services and next-generation customer experience. Our mission is to help fast-growing technology companies represent, protect and grow their brands.
Company OverviewWe leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.
Our ValuesWe prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within our company.
Job DescriptionThis role emphasizes operational excellence, strategic leadership, and innovative thinking to ensure the delivery of high-quality training data that meets and exceeds client expectations. As the AI Data Operations Director, you will be responsible for overseeing a variety of data collection, creation, and annotation programs that serve as the foundation for state-of-the-art AI and machine learning models.
Key Responsibilities- Leadership in Data Operations: Own the end-to-end execution of data collection, creation, and annotation workflows across diverse data types, including text, images, audio, and video.
- Client Partnership: Collaborate with clients to define project goals, align on training data requirements, and ensure the delivery of impactful solutions for their AI and machine learning objectives.
- Quality and Scalability: Implement scalable systems and processes to ensure the highest data quality, such as golden datasets, quality assurance protocols, and advanced workflow designs tailored to complex AI/ML needs.
- Operational Excellence: Lead and develop teams of data quality specialists, annotators, and operations managers, ensuring alignment with organizational goals and KPIs.
- Strategic Problem-Solving: Address the nuances and edge cases inherent in training data projects by designing creative, flexible solutions that meet evolving client demands.
- 5+ years of experience in operations management, with a proven focus on data annotation, collection, or other AI/ML-related processes.
- Proven ability to manage large teams (50+), including multiple layers of leadership, and deliver results in fast-moving, ambiguous environments.
- Intermediate level of familiarity of SQL, Python, R, or other data analysis tools.
- Deep understanding of training data workflows, data structures, and scalable operational systems.
- Familiarity with generative AI, large language models, and traditional AI/ML processes, with a strong interest in staying current on advancements in these areas.
At our company, we offer a range of benefits to support your career growth and well-being. These include competitive industry salaries, comprehensive benefits packages, and opportunities for internal mobility and professional development.
SalaryThe estimated salary for this position is $80,000-$120,000 per year, depending on experience and qualifications.
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