Technical Solutions Expert

hace 2 días

Bogotá, Bogotá D.E., Colombia INGEPSY A tiempo completo

About INGEPSY

We are a dynamic and innovative company in the field of engineering software solutions. We strive to deliver top-notch technical expertise to our clients, and we're looking for talented professionals like you to join our team.

Salary: $85,000 - $110,000 per year

This is an exceptional opportunity to work as a Technical Solutions Expert with our MCA (Multi Country Area) organization. You will play a key role in directing and coordinating Pre-Sales, Post-Sales, Consulting & Technical Support services activities and provide expertise to customers together with partners and Dassault Systems by performing technical discussions, solution demonstrations, deployment and installation, mentoring, implementation, maintenance to position and adoption of Draftsight portfolio.

Your Responsibilities:

  1. Analyze customer enquiries and map / develop solutions for Draftsight.
  2. Organize and deliver training courses and mentoring sessions for Draftsight related solutions.
  3. Deliver product presentations to customers (in-house, fairs etc...) and tradeshows, webinars etc.
  4. Deliver online training courses (internet) for sales partners and their customers.
  5. Provide project support for customer projects (billable).
  6. Support Datech staff with Dassault Systems product related topics.
  7. Create, document and publish hard and software benchmarks in the Dassault Systems environment.
  8. Write product-specific articles for in-house and external professional media (e.g. Datech Portal).
  9. Active participation in marketing initiatives conducted by Datech Business Unit for technical, application purposes.
  10. Perform other additional duties as assigned.

What You'll Need:

  • Bachelor's degree in engineering, math, or a related field / equivalent applicable experience.
  • Proficient in English (level B2 or higher) required.
  • Knowledge and/or experience of Draftsight and other competitor solutions.
  • Demonstrated track record of customer-centric service, either technical pre-sales or consultancy, and team-first approach.
  • Experience in setting up and moderating customer meetings focused on the technical discovery and communicating the outcome to internal stakeholders.
  • Experience using Draftsight and other CAD solutions in productions and/or other solution selling roles.
  • In-depth understanding and knowledge of current IT landscape and technology (Networks, operating Systems, internet, database, scripting, cloud, etc.).
  • Experience working in either manufacturing, architecture, engineering, or construction.
  • Knowledgeable on principles, practices and techniques of project management.
  • Proven strong negotiation skills and persuasion to align resellers and end-users towards Dassault Systems strategy and collaborative solutions.
  • Proven persistence and resilience in a technical high growth software industry.
  • Team player with a strong customer orientation.
  • Excellent communication and presentation skills.

What's in it for You?

  1. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  2. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  3. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  4. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  5. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  6. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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