Client Support Specialist

hace 3 días


Bogotá, Bogotá D.E., Colombia Tbwa ChiatDay Inc A tiempo completo

We are on the hunt for a highly motivated and detail-oriented individual to join our team as a Customer Excellence Junior Analyst. As a vital part of our operations, you will provide expert-level customer support and services.

Main Responsibilities:
  • Deliver personalized support to customers across multiple channels.
  • Enhance customer knowledge about our products and services.
  • Collect and implement actionable customer feedback.
  • Identify and resolve potential issues impacting customers.

In this role, you'll require strong communication skills, proficiency in Spanish, and intermediate/advanced English language abilities. A professional degree or ongoing studies are necessary. We're looking for someone who embodies our commitment to delivering exceptional customer experiences and can adapt to our ever-changing environment.



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