Operational Business Development Manager

hace 1 día


Medellín, Antioquia, Colombia Taskus A tiempo completo

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure. With a presence in 23 locations across 12 countries, including the Philippines, India, and the United States, TaskUs serves clients in the fastest-growing sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

We are currently seeking an Operational Business Development Manager to manage day-to-day business operations, including performance, billing, and profit and loss (PNL). The successful candidate will be responsible for managing day-to-day operations, conducting weekly syncs with Operations Managers and Team Leads, and meeting with clients as needed to continue business growth.

The ideal candidate will have two-plus years of experience as a Senior Operations Manager or seven-plus years of experience as an Operations Manager in a customer experience environment. A BA/BS degree is preferred, and excellent communication skills, both verbal and written, are essential. The ability to multitask with ease and proficiency is also required. Experience managing supervisors, as well as Advanced Coaching Structure, Performance Management, and Talent Development, is desirable.

This position is based in Cali, Colombia, and the successful candidate should have an open and flexible schedule to accommodate client needs. The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.

TASKUs is an equal-opportunity employer and does not solicit money from applicants during the application process. We welcome applicants from diverse backgrounds and invite you to explore all TASKUS career opportunities.



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