Collections Team Lead
hace 2 semanas
- World Business Lenders, LLC is seeking a highly skilled Collections Team Lead to oversee the management of our company's receivables and ensure timely and accurate resolution of outstanding balances.
As a key member of our Loan Collections team, the Collections Team Lead will be responsible for leading the team in monitoring loan aging reports to identify troubled accounts, maintaining thorough records of collection efforts and status of accounts, and contacting borrowers with delinquent accounts and soliciting payment.
The ideal candidate will have a strong background in collections, outstanding analytical skills, and the ability to collaborate effectively with internal and external stakeholders. The Collections Team Lead will play a crucial role in ensuring the company's financial health and stability.
Essential Functions
- Monitor loan aging reports to identify troubled accounts and develop strategies for recovery.
- Maintain accurate and up-to-date records of collection efforts and account status.
- Contact borrowers with delinquent accounts and negotiate payment arrangements.
- Collaborate with internal and external stakeholders to resolve collection issues.
- Perform other duties as assigned by management.
Requirements
- 5+ years of experience in collections, customer service, or a related field.
- Loan/mortgage industry experience preferred.
- 100% fluency in English, with exceptional verbal and written communication skills.
- Bachelor's Degree in Business Administration, Finance, Economics, or a related field preferred.
- Experience with Microsoft Outlook, Excel, Word, PowerPoint, and Teams is required.
- Ability to prioritize effectively and meet deadlines.
- Excellent attention to detail.
- Ability to work independently and as part of a team.
Benefits
- Contract/Consultant position.
- DOE.
- 11 US Paid Holidays.
This is a remote Contract/Consultant position, and the ideal candidate will have a strong background in collections and the ability to work effectively in a remote environment.
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