Team Lead Positions

hace 2 semanas


Medellín, Antioquia, Colombia TaskUs A tiempo completo

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and HiTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.

We are looking for a skilled Team Lead to join our team in Medellin. As a Team Lead, you will be responsible for providing mentorship, guidance, and career development to members of your team.

Key Responsibilities:

  • Provide mentorship and guidance to team members
  • Implement escalation channels by mutually agreed-upon procedures
  • Lead a high-performing team through an exciting transition to build problem-solving and critical thinking capabilities
  • Establish team goals and work with direct reports on strategies for executing and measuring progress

Requirements:

  • 2 years of prior relevant people management experience in the BPO or call center industry
  • A strategic thinker with strong analytical and creative problem-solving skills
  • Experience providing constructive criticism and implementing corrective action plans

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect, and grow their brands.


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