Network Infrastructure Support Specialist

hace 7 días


Bogotá, Bogotá D.E., Colombia Quorum Business Solutions A tiempo completo

About the Role

Quorum Business Solutions is seeking a skilled System Administrator to join our team and assist in global IT operations. This role will be responsible for providing top-notch support to over 1600 internal corporate users, both in-person and remotely.

Responsibilities

  • Primary administration for Okta management for the Corporate tenant
  • Provide support for onboarding and offboarding of users, managing roles, permissions, and identity lifecycle workflows in Okta
  • General administration support within Office 365
  • Queue management
  • Troubleshooting issues related to onboarding and termination of employees
  • Vendor management
  • Inventory management
  • Addressing any other daily unique issues that arise

Requirements

  • 5+ years of IT systems support experience in a high-volume environment
  • Strong Okta multi-tenant administration background (Adding and updating users within the tenant, assigning admin roles, configuring Identity Providers, verifying email domains, etc.)
  • Ability to manage and automate user provisioning and lifecycle management
  • Proven experience in managing Office 365 environments, including Exchange Online, SharePoint, Teams, OneDrive, and related services
  • Strong O365 administration background (navigate through licensing, mail tracing, adding users to distribution groups, etc.)
  • Basic troubleshooting Citrix VDI and VMWare support
  • Break-fix troubleshooting experience (Lenovo/Dell workstations)
  • Strong Active Directory experience (security permissions, adding and deleting users, etc.)
  • Experience with Azure Active Directory
  • Experience working with a ticketing system (Jira Service Management)
  • Expert level communication skills and ability to work on a team
  • Experience with vendor management, procurement, inventory management

Salary Information

We offer a competitive salary of $80,000 - $100,000 per year, depending on experience. This salary range takes into account the cost of living in Bogota, Colombia, and reflects the company's commitment to compensating its employees fairly.

About Quorum Business Solutions

Quorum Business Solutions connects people and information across the energy value chain. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

What We Offer

  • A dynamic and fast-paced work environment
  • The opportunity to work with a leading provider of digital technology solutions
  • A competitive salary and benefits package
  • The chance to work with a diverse and talented team
  • Ongoing training and development opportunities


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