Dental Claims and Verification Expert

hace 3 días


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

About Us

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Bruntwork is a dynamic organization that owns multiple thriving dental practices across several locations. We are a successful and growing business looking to expand and provide quality care to more patients.

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Job Description

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We are seeking a Dental Insurance Specialist to help our practices run efficiently. In this role, you will perform insurance verification and eligibility checks for patients, reschedule appointments when needed, and provide overflow call support. This is a key role that helps ensure excellent patient service.

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Responsibilities:

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  1. \
  2. Perform insurance verification and eligibility checks for patients\
  3. Proactively complete verification for upcoming appointments\
  4. Work closely with office staff via online chat and calls\
  5. Reschedule appointments when needed\
  6. Handle patient call overflow when office staff is unavailable\
  7. Take messages and ensure patient calls are returned promptly\
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Requirements:

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  • \
  • Previous dental insurance experience is essential\
  • Fluent in English and Spanish is required\
  • Excellent phone communication skills\
  • Solid data entry and organization abilities\
  • Independent and proactive working style\
  • A good to great attitude\
  • The ability to learn quickly\
  • Knowledge and experience in insurance verification, breakdowns, eligibility, claims submitting, processing, EOB handling (highly preferred)\


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