Empleos actuales relacionados con Claims Expert: Resolution and Incident Management - Bogotá, Bogotá D.E. - Voyager Global Mobility
-
Claims Expert: Customer Resolution and Prioritization
hace 1 semana
Bogotá, Bogotá D.E., Colombia Voyager Global Mobility A tiempo completoClaims Expert: Customer Resolution and PrioritizationOUR COMPANY:Voyager Global Mobility (VGM) is a leading provider of rideshare solutions tailored for various sectors of the mobility industry, including services for companies like Uber and DiDi and various governmental entities. With our headquarters in New York City, USA, we operate a global network of...
-
Claims Resolution Expert LatAm
hace 2 días
Bogotá, Bogotá D.E., Colombia Arthur J. Gallagher & Co. (AJG) A tiempo completoWe are seeking a highly skilled Claims Adjuster to join our team at Arthur J. Gallagher & Co.Key ResponsibilitiesClaims Handling: Efficiently handle and process a variety of claims, including property, casualty, and bodily injury claims.Stakeholder Communication: Communicate effectively with insured parties, vendors, and internal teams to ensure seamless...
-
Client Resolution Expert
hace 11 horas
Bogotá, Bogotá D.E., Colombia 卡湯晩 A tiempo completoAs a Customer Contact Management Analyst Latam, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support. Your primary objective will be to analyze and resolve customer cases within our service level target time.You will work closely with other functions such as Supply Chain,...
-
Claims Resolution Professional
hace 5 días
Bogotá, Bogotá D.E., Colombia Pharmbills A tiempo completoBecome a key player in our dynamic Claims Specialist team at Pharmbills, where collaboration and problem-solving thrive!We're seeking a skilled Claims Specialist to contribute to our success by reviewing and processing healthcare insurance claims, investigating discrepancies, and maintaining open communication with stakeholders.Your expertise in analytical...
-
Claims Department Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia Bush & Bush Law Group A tiempo completoJoin Our Team as a Claims Department Specialist at Bush & Bush Law GroupBush & Bush Law Group, a leading personal injury law firm, is seeking a knowledgeable and detail-oriented Claims Department Specialist to support our claims processing department.This role is vital in ensuring that claims are managed efficiently and that our clients receive the best...
-
Security Incident Specialist
hace 6 horas
Bogotá, Bogotá D.E., Colombia Stott and May A tiempo completoJob Overview:We are seeking a highly skilled Security Incident Specialist to join our team at Stott and May. The successful candidate will be responsible for monitoring, detecting, and responding to security incidents across our systems. This is an excellent opportunity for someone who enjoys working in a dynamic environment and has strong technical...
-
Cyber Security Expert
hace 11 horas
Bogotá, Bogotá D.E., Colombia Stott and May A tiempo completoCyber Security ExpertWe are seeking a highly skilled Cyber Security Expert to join our team at Stott and May. This role involves monitoring, detecting, and responding to security incidents.The ideal candidate will have strong hands-on experience with SIEM tools, including security event management, incident detection, and correlation. Familiarity with SOC...
-
Property and Casualty Claims Analyst
hace 2 días
Bogotá, Bogotá D.E., Colombia Arthur J. Gallagher & Co. (AJG) A tiempo completoAs a Claims Adjuster at Arthur J. Gallagher & Co., you will play a critical role in shaping the future of our organization.Main ResponsibilitiesClaim Handling: Efficiently handle and process a variety of claims, including property, casualty, and bodily injury claims.Stakeholder Engagement: Engage with insured parties, vendors, and internal teams to ensure...
-
Dispute Resolution Professional
hace 2 días
Bogotá, Bogotá D.E., Colombia Arthur J. Gallagher & Co. (AJG) A tiempo completoAbout the JobArthur J. Gallagher & Co. (AJG) is a leading global insurance brokerage and risk management services firm seeking a diligent and proactive Claims Adjuster to join our claims team.The ideal candidate will be responsible for efficiently leading and processing claims, ensuring timely and fair settlements, and maintaining excellent customer...
-
Claims Professional
hace 6 días
Bogotá, Bogotá D.E., Colombia XL CATLIN A tiempo completoJob OverviewWe are seeking an experienced Claims Professional to join our team at XL CATLIN. As a Claims Specialist, you will play a critical role in handling complex claims and providing exceptional customer service.The ideal candidate will have a minimum of 5 years of relevant experience in the Reinsurance/Insurance industry, with a strong understanding of...
-
Claims Handler
hace 2 días
Bogotá, Bogotá D.E., Colombia Arthur J. Gallagher & Co. (AJG) A tiempo completoAbout Arthur J. Gallagher & Co.We are a global leader in insurance brokerage and risk management services, empowering businesses, communities, and individuals to thrive.Our team of over 50,000 professionals worldwide shares a collective passion for excellence and is dedicated to delivering exceptional results.We believe that every candidate brings unique...
-
Customer Service Resolution Specialist
hace 7 horas
Bogotá, Bogotá D.E., Colombia 卡湯晩 A tiempo completoAbout the RoleWe are seeking a highly motivated and organized Customer Service Resolution Specialist to join our team. As a key member of our Order to Cash Operations team, you will be responsible for managing customer requests and disputes in a timely and professional manner.Key Responsibilities:Registering activities: Collect and register inquiries,...
-
Claims Adjuster GCoE LatAm
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Arthur J. Gallagher & Co. (AJG) A tiempo completoIntroducción Bienvenido a Gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. Con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. En Gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra...
-
Claims Adjuster GCoE LatAm
hace 2 días
Bogotá, Bogotá D.E., Colombia Arthur J. Gallagher & Co. (AJG) A tiempo completoIntroducciónBienvenido a Gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. Con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. En Gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra...
-
Incident Management Br
hace 6 días
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoeperformance está en la búsqueda de un Incident Management el cual supervisa, asegura y da seguimiento al procesamiento eficiente de incidentes que generan afectación a la producción.Asiste la administración de servicios IT con elcumplimiento de metas como níveles de servicio, métricas de calidad.Responsabilidades: Completar tareas de alta...
-
Incident management analyst
hace 5 días
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoTeleperformance está en búsqueda de un Incident Management AnalystSi eres un profesional en IT con experiencia en gestión de incidentes y quieres ser parte de un equipo de alto desempeño, esta es tu oportunidadSobre el rol:Como Incident Management Analyst, serás responsable de supervisar, asegurar y dar seguimiento al procesamiento eficiente de...
-
Incident management analyst
hace 24 horas
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoTeleperformance está en búsqueda de un Incident Management AnalystSi eres un profesional en IT con experiencia en gestión de incidentes y quieres ser parte de un equipo de alto desempeño, esta es tu oportunidad Sobre el rol: Como Incident Management Analyst, serás responsable de supervisar, asegurar y dar seguimiento al procesamiento eficiente de...
-
Risk Management Specialist
hace 2 días
Bogotá, Bogotá D.E., Colombia Arthur J. Gallagher & Co. (AJG) A tiempo completoAbout the RoleArthur J. Gallagher & Co. (AJG) is a leading global insurance brokerage and risk management services firm seeking a diligent and proactive Claims Adjuster to join our claims team.The ideal candidate will be responsible for efficiently leading and processing claims, ensuring timely and fair settlements, and maintaining excellent customer...
-
Bogotá, Bogotá D.E., Colombia Betsson AB A tiempo completoAbout the Role:We are looking for a skilled Data Operations Engineer to join our team and contribute to the improvement of our data processes and systems. As a key member of our data team, you will be responsible for providing essential support for optimal data quality and reliability.Key Responsibilities:Act as the first line of defence in our data...
-
Threat Detection Analyst
hace 11 horas
Bogotá, Bogotá D.E., Colombia Stott and May A tiempo completoThreat Detection AnalystWe are seeking a Threat Detection Analyst to join our Security Operations team at Stott and May. The successful candidate will be responsible for monitoring and detecting potential security threats.A key requirement for this role is experience with SIEM tools, including security event management, incident detection, and correlation....
Claims Expert: Resolution and Incident Management
hace 1 semana
Job Description:
Voyager Global Mobility is a leading provider of innovative mobility solutions. We are seeking a skilled Claims Expert to join our team in Bogota, Colombia.
About the Role:
The FNOL Representative is a critical role responsible for handling initial customer incidents. This position ensures accurate recording and prompt handling of claims, setting the stage for an efficient claims process.
Key Responsibilities:
- Incident Reporting and Data Collection: Serve as the first point of contact for customers reporting incidents. Collect comprehensive details about the incident, including date, time, location, parties involved, nature of damage, and any injuries.
- Claims Process Initiation: Accurately document claim details to initiate the claims process. Adhere to internal protocols and regulatory requirements when recording claims.
- Communication: Provide clear information to customer contacts, vendors, and internal team members.
- Triage and Prioritization: Assess incident severity and flag high-priority cases for expedited handling. Assign proper urgency levels to claims for effective processing.
- Customer Communication and Support: Respond to inbound calls, emails, and tickets related to claims and incidents. Provide clear communication to customers, explaining next steps in the claims process.
- Collaboration and Coordination: Work closely with other teams to facilitate claim resolution. Liaise with external vendors and repair shops to coordinate vehicle repairs.
- Documentation and Reporting: Maintain accurate records of customer interactions and incident reports. Document resolutions and follow-up actions for future reference.
- Compliance and Quality Assurance: Ensure all claims are handled in compliance with company protocols and legal requirements. Participate in quality assurance reviews to improve performance.
