**Global Operations Strategist**, **Client Success Director**

About UnifyCXUnifyCX is an emerging Global Business Process Outsourcing company that provides personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. Our MissionWe leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to...

We are seeking a Strategic Operations Leader to oversee the day-to-day and strategic operations of multiple accounts. This role will contribute to our growth by partnering with departments and client success managers to drive overall performance.ResponsibilitiesProvide inspired leadership to teams consisting of contact center agents, team leaders, and...

As a Customer Experience Director, you will be responsible for overseeing the strategic operations of multiple accounts. This role will require strong leadership and analytical skills to drive overall performance and results.About the RoleLead teams consisting of contact center agents, team leaders, and operations managers.Develop and implement strategies to...

Nos apasiona ofrecer una experiencia inolvidable a nuestros clientes. En Solvo Global, buscamos un representante de servicio al cliente que pueda transmitir nuestra pasión por el servicio al cliente. Su papel principal será:Proporcionar atención al cliente personalizada y efectivaTomar iniciativa para resolver problemas complejosFomentar la lealtad de...

We are looking for an Operations Excellence Manager to join our team and contribute to our growth. In this role, you will be responsible for overseeing the day-to-day and strategic operations of multiple accounts.About the TeamWork with a motivated and ambitious team.Be part of a global organization with staff members all over the world.Have the opportunity...

Job DescriptionThe Operations Manager will oversee and direct the operations for one of our most complex clients. They will directly oversee the management team to ensure high-quality performance and effective operations. The OM will serve our customers through the development and implementation of the best call center methods and procedures.Key...

Job DescriptionWe are seeking an exceptional Contact Center Operations Director to join our team at UnifyCX. As a leader in customer experience management, you will be responsible for overseeing and directing the operations for one of our most complex clients.You will directly oversee the management team to ensure high-quality performance and effective...

¿Buscas un reto profesional en un entorno dinámico? En Solvo Global, estamos comprometidos con brindar la mejor experiencia de servicio al cliente posible. Nuestro equipo busca un representante de servicio al cliente que pueda trabajar en equipo y responder a las necesidades de nuestros clientes.Su responsabilidad principal será:Proporcionar una atención...

Key ResponsibilitiesPlan and organize day-to-day activities of management related to production and operationsSet clear expectations and develop an operational cadence for the management teamMeasure productivity by analyzing performance data and activity reportsManage service delivery and sales performance to meet client needs and revenue targetsDetermine...

**Descripción del puesto:**Nuestra empresa, Solvo Global, busca un Asistente de Recursos altamente motivado y con excelente nivel de inglés para unirse a nuestro equipo de atención al cliente. En este papel, serás responsable de proporcionar un servicio de alta calidad a nuestros clientes internos y externos.**Responsabilidades clave:**Reservar coches de...

Nuestra compañía amaría que hicieras parte de nuestro equipo de trabajo.En Solvo Global estamos buscando un **Supervisor de operaciones Backoffice** para trabajar en nuestro equipo PRESENCIAL EN NUESTRA SEDE DE **BOGOTÁ y BARRANQUILLA.**¿Que ofrecemos?:- **Fines de semana libres**- Remuneración acorde a las responsabilidades- **Oportunidades de...

We're always on the lookout for passionate individuals to help us shape the future of customer experience.A culture that values collaboration, creativity, and diversity Whether you're directly engaging with clients or driving innovation in technology, you'll find a culture at UnifyCX that values collaboration, creativity, and diversity and puts people at the...

Join or sign in to find your next job Join to apply for the Operations Manager role at UnifyCX . UnifyCX is growing We are looking for extraordinary Contact Center Operations Managers to join our motivated and ambitious team in Barranquilla. What Will You Do? As an Operations Manager, you will oversee and direct the operations for one of our...

We are seeking a highly experienced Call Center Agent - Collections to join our team at Resolv Global. As a key member of our operations, you will contribute significantly to our success.About the Position:Our ideal candidate has excellent English communication skills, with at least 6 months of experience in a call center environment, preferably in...

Are you a skilled communicator and strategist looking for a new challenge? Do you have a passion for employee experience and corporate communications? We are seeking a highly motivated Internal Communications and Engagement Director to join our team at OP360 (OfficePartners360).About the JobAs a key member of our team, you will be responsible for developing...

We're always on the lookout for passionate individuals to help us shape the future of customer experience. A culture that values collaboration, creativity, and diversity Whether you're directly engaging with clients or driving innovation in technology, you'll find a culture at UnifyCX that values collaboration, creativity, and diversity and puts people...

En Solvo Global, estamos buscando a un especialista en soporte al cliente quien será responsable de establecer el tono para las interacciones diarias con los clientes y actuará como el primer punto de contacto guiándolos a través de una experiencia increíble. Debe especializarse en al menos un área de producto (Beneficios, HRIS, o Nómina),...

Company OverviewGlowTouch Technologies is a leading Global Business Process Outsourcing company with a strong presence in various markets. Our organization provides innovative contact center, business processing, and technology outsourcing solutions to clients worldwide.We leverage advanced AI technologies to elevate the customer experience (CX) and drive...

¿Tienes un nível de inglés avanzado y cuentas con al menos de 2 a 3 años de experiência como Data Analyst?Esta es tu oportunidadEn Solvo global estamos en la búsqueda de un Data Analyst para mejorar nuestro equipo de Customer Insights.Esta función, que dependerá del Director de Global Customer Insights, abarca todos los aspectos del análisis de...

En Solvo Global buscamos el mejor talento Haz parte de este gran equipoSi te apasiona el servicio al cliente, eres empático y deseas mejorar tu nível de inglés, esta es la opción perfecta para continuar el año de la mejor manera y alcanzar tus metas.Tus principales funciones serán comunicarse con clientes potenciales (vía telefónica), para...