Service Delivery Operations Lead

Job Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to...

Job Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to...

Job Description - Senior Team Lead, Service Delivery - Bilingual (04214)Senior Team Lead, Service Delivery - BilingualBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to business....

We are seeking an experienced After Hours Operations Lead to join our team at TEEMA Solutions Group. As a key member of our logistics team, you will be responsible for overseeing the execution of customer loads during after-hours shifts, ensuring prompt pickup, delivery, and handling of unexpected issues that arise outside regular business hours. Your...

Service Delivery, Senior Team Lead Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll Be Doing Do you have a passion for leading, mentoring, and...

Service Delivery, Senior Team Lead Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll Be Doing Do you have a passion for leading, mentoring, and...

Job DescriptionThe Operations Manager will oversee and direct the operations for one of our most complex clients. They will directly oversee the management team to ensure high-quality performance and effective operations. The OM will serve our customers through the development and implementation of the best call center methods and procedures.Key...

Operations Manager Job SummaryWe are looking for an experienced Operations Manager to join our team. As an Operations Manager, you will oversee and direct the operations for one of our most complex clients. You will directly oversee the management team to ensure high-quality performance and effective operations.Key ResponsibilitiesPlan and organize...

Job DescriptionWe are seeking an exceptional Contact Center Operations Director to join our team at UnifyCX. As a leader in customer experience management, you will be responsible for overseeing and directing the operations for one of our most complex clients.You will directly oversee the management team to ensure high-quality performance and effective...

Senior Team Lead – Chat Line of Business (LOB) Location: Barranquilla Overview: We are seeking an experienced and highly motivated Senior Team Lead to manage and optimize the Chat Line of Business for one of our global sporting goods accounts.As a strategic leader, the Senior Team Lead will oversee a team of Team Leads, drive performance improvements, and...

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness.He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines.Associate Managers should possess...

Job Purpose: Ensure the efficiency and effectiveness of operations by meeting service level agreements (SLAs) and quality standards. This role is crucial for overseeing operational performance, identifying improvement opportunities, and ensuring customer satisfaction within the BPO environment. Key Responsibilities: Oversee daily operations,...

Job Description The main job of a Quality Lead is to manage the productivity of QA and aid in their effectiveness. He/she should be conducting transaction auditing sessions and JMS sessions for Q-reps. He/she must keep the QAs motivated and working as a team, making sure each member understands company policies and guidelines. Associate Managers should...

Company OverviewCognizant is one of the largest and fastest-growing IT services providers worldwide. We pride ourselves on creating a diverse, collaborative, and inclusive work environment, where everyone has the opportunity to thrive. With ongoing support and funding for training and development, we empower our employees to grow and succeed in their...

About the RoleWe are seeking an experienced Operations Manager to join our team. This key leadership position will drive operational excellence across this specific client with a concentrated focus on developing and instituting processes that improve the customer and client experience.ResponsibilitiesOversee and direct the operations for one of our most...

About this Role:Sutherland Global seeks a highly motivated Quality Lead to join our team. As a Quality Lead, you will be responsible for overseeing QA operations, managing performance indicators, and driving improvement initiatives.Key Responsibilities:Conduct regular QA reviews to identify areas for improvement and provide actionable feedback.Develop and...

UnifyCX (antes Glowtouch Technologies) está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia.Únete y sé uno de los pioneros en nuestro nuevo siteWhat Will You Do?As a Customer Service Representative, you will be responsible to act as the first point...

UnifyCX (antes Glowtouch Technologies) está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. Únete y sé uno de los pioneros en nuestro nuevo siteWhat Will You Do? As a Customer Service Representative, you will be responsible to act as the first...

GlowTouch Technologies is looking for a results-driven Contact Center Operations Manager to join our team. As an Operations Manager, you will be responsible for planning and organizing day-to-day activities of management related to production and operations.Main ResponsibilitiesPlanning and organization of management-related activities.Clear expectations and...

Join or sign in to find your next job Join to apply for the Operations Manager role at UnifyCX . UnifyCX is growing We are looking for extraordinary Contact Center Operations Managers to join our motivated and ambitious team in Barranquilla. What Will You Do? As an Operations Manager, you will oversee and direct the operations for one of our...