E-commerce Operations Specialist
hace 3 semanas
This role is designed for individuals who are passionate about e-commerce and want to contribute to the growth of a dynamic company. As an E-commerce Assistant, you will play a crucial part in managing the Shopify store, ensuring seamless communication with customers and manufacturers, and driving business expansion.
Key Responsibilities
- Customer Service: Provide exceptional support to customers through various channels, ensuring their needs are met and resolving any issues promptly.
- Inventory Management: Collaborate with manufacturers to ensure smooth product flow and maintain optimal inventory levels.
- Business Development: Conduct wholesale outreach to expand the brand's presence and drive revenue growth.
- E-commerce Operations: Manage the Shopify backend, including data analysis, product imports, and listing creation to optimize online sales.
- Marketing: Develop and manage engaging newsletter flows to boost customer engagement and drive sales.
- Data Analysis: Analyze e-commerce data to inform business decisions and drive growth.
- Administrative Tasks: Assist with general administrative tasks to support overall business operations.
Requirements
- Shopify Expertise: Proficiency in Shopify platform and e-commerce operations.
- Communication Skills: Strong written and verbal communication skills.
- Organizational Skills: Detail-oriented with excellent multitasking abilities.
- Customer Service Experience: Experience in customer service and wholesale communications.
- Data Analysis: Familiarity with data analysis and reporting.
- Tech Savviness: Tech-savvy with the ability to quickly adapt to new software and tools.
- Faith-Based Background: Faith-based background preferred but not required.
- Remote Work: Comfortable working remotely and managing time effectively.
- Availability: Ability to work a minimum of 20 hours per week.
Benefits
- Permanent Remote Work: Opportunity to work from home permanently.
- Immediate Hiring: Immediate start available.
- Steady Freelance Job: Steady freelance job with regular hours.
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